Telecom Industry Articles from TOTLCOM

Why Should Your Company Use Cloud Managed Services?

December 18th, 2023 by admin

A digital cloud hovering over an open hand

In the past ten years, there has been a significant surge in the growth of the cloud industry. This can be attributed to the increased recognition of its capabilities and advantages. More and more businesses are now adopting the cloud as the foundation...

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Posted in: Cloud Services

What Are the Benefits of Help Desk Services

December 1st, 2023 by admin

A smiling person with a headset and other people in the background

Modern businesses rely on outsourcing to enhance efficiency and reduce costs. This trend has picked pace in recent years, enabling organizations to accomplish multiple goals with minimal effort. Typically, businesses outsource tasks like IT management...

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Posted in: Customer Support Questions

Why Should Your Company Use Cloud Phone Systems

November 16th, 2023 by admin

A person holding a mobile phone overlayed with a global map with icons of people and messages

Let's break the ice—your phone system shouldn't be the last thing you're still tethering to the ground in the 21st century. A phone line isn't just a phone line; it's the nerve center of your business, connecting you to clients, collaborators, and...

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Posted in: Cloud Services

TOTLCOM Has Been Award the Mitel Technical Excellence Badge

November 16th, 2023 by admin

A glass trophy with the Mitel Technical Excellence Badge on it

TOTLCOM is proud to announce that we have received Mitel's Technical Excellence badge! We are honored to be recognized by Mitel for our hard work and quality services. For those who don't know, the Technical Excellence badge is awarded to partners...

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Posted in: business services, About TOTLCOM, News

What are the Benefits of Network and Server Monitoring

October 16th, 2023 by admin

A person with a magnifying glass looking for vulnerabilites in a network

Nowadays, businesses rely so heavily on technology that the health and performance of network and server infrastructure become critical. Any downtime or performance degradation can result in lost productivity, frustrated customers, and financial...

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Posted in: Network Security

Protect Your Business with Network Security Solutions

September 18th, 2023 by admin

A gold lock signifying security

The world is becoming increasingly digital, and businesses of all sizes rely on networked systems and the internet to conduct their operations. While this connectivity has brought tremendous benefits, it has also exposed businesses to a host of cybersecurity...

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Posted in: Network Security

The Benefits of a VoIP Telephone System

May 10th, 2023 by admin

A woman smiling while wearing a VoIP headset

Voice over Internet Protocol (VoIP) is a type of telephone system that uses the Internet to make and receive calls. It works by sending voice data over an IP network, such as the Internet, instead of through traditional analog lines or public switched...

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Posted in: Business Telephones

Why Managed Services Are Better than Break-Fix Services

April 5th, 2023 by admin

A gear overlaid on business people walking

Managed services and break-fix services are two types of IT service models. Managed services is an ongoing, proactive approach to IT support where the provider actively monitors and maintains a customer's IT infrastructure; this ensures that any...

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Posted in: Services

How Network Firewalls Protect Your Business

March 21st, 2023 by admin

A server rack with green power indicator lights

Network firewalls are security systems designed to protect a network from malicious attacks. They provide a barrier between the internal network and external networks, like the Internet, by filtering traffic between them. Firewalls can be configured...

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Posted in: Network Security

Why Your Business Needs Business Phone Systems

December 28th, 2022 by admin

A modern business phone on a desk next to a cell phone and a pen

Business phone systems are essential for any business, small or large. They provide a way to efficiently manage incoming and outgoing calls and messages, as well as store important contacts. A good business phone system also helps streamline communication...

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Posted in: Business Telephones

The Benefits of Cloud Computing Services for Businesses

December 15th, 2022 by admin

Hybrid cloud bubble connected to private and public cloud bubbles

Cloud computing services offer many benefits to businesses of all sizes. With cloud computing, organizations can reduce the costs associated with hardware and software acquisition, maintenance, and upgrades. Cloud computing also provides businesses...

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Posted in: Cloud Technologies

Make Network and Server Monitoring Easy with TOTLCOM

July 11th, 2022 by admin

Serious busy young IT engineer with beard standing by server cabinet and using laptop while providing network support.

If you own or work in a large organization and manage an extensive computer network with hundreds of interconnected PCs, we understand the problems you face. You have to keep a constant check on the network to ensure its security, smooth...

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Posted in: Managed IT Services

Get Amazing VoIP Backup and Disaster Recovery from TOTLCOM

June 8th, 2022 by admin

A woman using a tablet and digital lines are coming out of the tablet

Over the last two decades, the world of technology has been moving forward with leaps and bounds. This constant increase in the introduction of newer technologies has made significant changes in our personal and professional lives. One of the most...

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Posted in: Solutions

Understanding the Many Ways Remote Server Monitoring Can Support Your Business

May 5th, 2022 by admin

Server stacks with hard drives in a datacenter.

Although the concept behind remote server monitoring is quite simple, this service can significantly contribute to the performance of your business. Server monitoring is primarily the regular data collection and analysis that ensure the...

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Posted in: Managed IT Services

Key Benefits of Network Monitoring

March 21st, 2022 by admin

Close up of laptop computer being used by woman in yellow sweater sitting at wooden desk.

Businesses across industries and of all sizes rely on different technologies to carry out their operations and cater to customers. No matter the size or scope of your business, it indeed pays to be careful in the world of today. This is...

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Posted in: Network Security

Cloud Computing - a Necessary Tool Ensuring Business Success!

February 15th, 2022 by admin

A depiction of a computer chip with green lines

Due to the mainstream adoption of technology - the number of smartphones, Ipads, and other devices has made Cloud Computing imperative. Many people ask us about the need for Cloud Computing today. For example, newly set up businesses or already established...

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Posted in: Cloud Services, Cloud Technologies

Improving Our Processes to Better Serve Our Customers

April 12th, 2021 by admin

A businessman touching a CG brain shape with connected technology icons

At TOTLCOM, we are always trying to improve our business operations, whether that is by offering better services and solutions to our customers or improving our in-house practices. Recently, we decided to switch from Tigerpaw to ConnectWise...

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Posted in: Solutions, Services, Case Studies

Merger Announcement From TOTLCOM

October 15th, 2020 by admin

Business people clapping because of the great news

Valued Customers and Friends, We are excited to announce: TOTLCOM Inc. has merged with Layer 3 IT Inc. Layer 3 IT Inc has been a Managed Services provider in Central California since 2003. We are especially pleased that the founders of the company,...

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Posted in: About TOTLCOM, News

Business Continuity and Disaster Recovery Is More Important Than Ever

August 6th, 2020 by admin

A hand turning a dial that says Disaster Recovery Plan 'from stop to start'

To say we live in uncertain times is an understatement at this point. It's becoming harder with each passing day to predict just what is coming next. Many businesses have taken a reactive strategy, planning only to adapt to whatever happens...

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Posted in: Solutions, Services

How VoIP Can Improve Your Remote Workforce

July 16th, 2020 by admin

A man working from home on his laptop while wearing a headset with a mic and taking notes

Remote working presents many unique challenges for businesses to overcome. One of the more critical challenges they have to surmount is figuring out how to send the office phone home with their employees. Since not every phone system can be adapted...

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Posted in: Phone services, Business Telephones

How TOTLCOM, Inc. Can Help You Save Money

January 31st, 2020 by admin

A man in glasses working on a laptop that says savings, while displaying info through graphs, while also holding a coffee in his other hand

How much do you spend on your phone system, IT, or even technology every month? Wish your business could cut down on those operational costs, and use that money for other key parts of the budget? Fortunately for you, TOTLCOM knows how to promptly cut...

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Posted in: business services

The Business Owner’s Guide to Office 365

July 6th, 2018 by admin

Person

Microsoft is considered a key leader in the enterprise software industry. Every year or so, Microsoft releases new products and services and makes updates to their existing software to keep up with the needs of their business users all around the world....

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Posted in: Solutions

When Disaster Strikes, Is Your Business Prepared?

August 15th, 2017 by admin

disaster

Disaster, whether natural or accidental, can happen at any time and place. The effect on your business can be detrimental, and you could see loss of time, loss of data, and loss of business. You need to prepare now! With our BCZone as your backup &...

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Posted in: Disaster Recovery

Hosted Voice Solutions

June 28th, 2017 by admin

If you're still using an old analog phone system that ties you to your desk, then you're not being as productive as you could be. For many offices, Voice over IP (VoIP) phones are proving to be a great solution for mobilizing employees and improving communications....

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Posted in: Phone services

Helping Smaller Businesses

April 5th, 2017 by admin

Small and medium-sized businesses often suffer from a lack of resources that can limit their IT investments and voice services. We believe that by taking advantage of the many Voice over IP (VoIP) services that we offer, you can raise your IT to an enterprise...

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Posted in: Phone services, Solutions

Cloud-Based VoIP Phone Service

January 25th, 2016 by admin

With a VoIP phone service, you are able to consolidate your telephone and data service onto a single network, allowing you to leverage your investment in IP across multiple streams. Moreover, the flexibility of IP has spawned a multitude of productivity-enhancing...

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Posted in: business services, Phone services, Solutions


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