Telecom Industry Articles from TOTLCOM

Why Should Your Company Use Cloud Managed Services?

December 18th, 2023 by admin

A digital cloud hovering over an open hand

In the past ten years, there has been a significant surge in the growth of the cloud industry. This can be attributed to the increased recognition of its capabilities and advantages. More and more businesses are now adopting the cloud as the foundation...

Read Full Story »

Posted in: Cloud Services

What Are the Benefits of Help Desk Services

December 1st, 2023 by admin

A smiling person with a headset and other people in the background

Modern businesses rely on outsourcing to enhance efficiency and reduce costs. This trend has picked pace in recent years, enabling organizations to accomplish multiple goals with minimal effort. Typically, businesses outsource tasks like IT management...

Read Full Story »

Posted in: Customer Support Questions

Why Should Your Company Use Cloud Phone Systems

November 16th, 2023 by admin

A person holding a mobile phone overlayed with a global map with icons of people and messages

Let's break the ice—your phone system shouldn't be the last thing you're still tethering to the ground in the 21st century. A phone line isn't just a phone line; it's the nerve center of your business, connecting you to clients, collaborators, and...

Read Full Story »

Posted in: Cloud Services

TOTLCOM Has Been Award the Mitel Technical Excellence Badge

November 16th, 2023 by admin

A glass trophy with the Mitel Technical Excellence Badge on it

TOTLCOM is proud to announce that we have received Mitel's Technical Excellence badge! We are honored to be recognized by Mitel for our hard work and quality services. For those who don't know, the Technical Excellence badge is awarded to partners...

Read Full Story »

Posted in: business services, About TOTLCOM, News

How Data Backup Services Protect Your Business

November 1st, 2023 by admin

A person backing up data to servers

Data is the essential fuel of businesses in the digital age. From customer insights and financial data to crucial documents and intellectual property, data drives daily operations and decision-making. However, data is also vulnerable to a myriad...

Read Full Story »

Posted in: Services

What are the Benefits of Network and Server Monitoring

October 16th, 2023 by admin

A person with a magnifying glass looking for vulnerabilites in a network

Nowadays, businesses rely so heavily on technology that the health and performance of network and server infrastructure become critical. Any downtime or performance degradation can result in lost productivity, frustrated customers, and financial...

Read Full Story »

Posted in: Network Security

Increase Productivity with Cloud Computing

October 2nd, 2023 by admin

A laptop with a cloud icon on it

Businesses are constantly seeking ways to increase productivity, streamline operations, and stay ahead of the competition. One technology that has emerged as a game-changer in this regard is cloud computing. Cloud computing involves the delivery...

Read Full Story »

Posted in: Cloud Technologies

Protect Your Business with Network Security Solutions

September 18th, 2023 by admin

A gold lock signifying security

The world is becoming increasingly digital, and businesses of all sizes rely on networked systems and the internet to conduct their operations. While this connectivity has brought tremendous benefits, it has also exposed businesses to a host of cybersecurity...

Read Full Story »

Posted in: Network Security

Improve Communication with VoIP Phone Systems

September 1st, 2023 by admin

An office phone being dialed

Effective communication lies at the heart of successful businesses and organizations in a world driven by technology. As the demands of the modern workplace continue to evolve, so do the tools that facilitate communication. Voice over Internet...

Read Full Story »

Posted in: Phone services

The Top 5 Text Message Scams Revealed

August 18th, 2023 by admin

A businessman using a cellphone with a data protection graphic overlaid on his hand and phone

With the development of technology, digital communications have become an integral part of our daily life. Text messaging has become ingrained into our daily lives, but it has created a whole new space for malicious actors to take advantage of. These...

Read Full Story »

Posted in: Network Security

Stay Protected with Network Firewalls

August 1st, 2023 by admin

Learn how network firewalls can help you stay protected

In an interconnected world where information flows freely and networks form the backbone of communication, safeguarding digital assets has become paramount. With cyber threats on the rise, individuals and organizations alike must adopt robust security...

Read Full Story »

Posted in: Network Security

Protect Your Data With Remote Monitoring and Management

July 17th, 2023 by admin

Learn how remote monitoring and management can protect your data

In an increasingly interconnected world where businesses rely heavily on digital infrastructure, safeguarding sensitive data has become an utmost priority. The rise in cyber threats and the potential for data breaches have necessitated the implementation...

Read Full Story »

Posted in: Solutions

Protect Your Business with Dark Web Scanning

July 1st, 2023 by admin

Learn why dark web scanning is essential for protecting your business

In today's interconnected world, businesses of all sizes are increasingly reliant on digital platforms and technology to streamline operations, facilitate communication, and expand their market reach. However, with these advancements come...

Read Full Story »

Posted in: Solutions

The Benefits of Migrating Operations to the Cloud

June 16th, 2023 by admin

A hand touching graphical clouds connected by lines

Cloud computing is rapidly revolutionizing the way businesses operate and maximize efficiency. By migrating operations to cloud-based systems, companies can reduce operational costs, increase scalability, and gain access to a global network of resources...

Read Full Story »

Posted in: Cloud Technologies

Protect Your Business Data with Network Security

June 1st, 2023 by admin

 Learn how network security can help protect your business data

Network security is a critically important part of any organization's digital infrastructure. Network security protects data and confidential information from malicious actors, natural disasters, and other unforeseen events that could lead to...

Read Full Story »

Posted in: Network Security

The Benefits of a Help Desk

May 23rd, 2023 by admin

Learn all about the importance of a help desk for your business

A help desk is the first point of contact for customers and employees who need technical assistance or advice. It is a customer service function that offers support to users who are having issues with hardware, software, networks, or applications....

Read Full Story »

Posted in: Customer Support Questions

The Benefits of a VoIP Telephone System

May 10th, 2023 by admin

A woman smiling while wearing a VoIP headset

Voice over Internet Protocol (VoIP) is a type of telephone system that uses the Internet to make and receive calls. It works by sending voice data over an IP network, such as the Internet, instead of through traditional analog lines or public switched...

Read Full Story »

Posted in: Business Telephones

Why Data Backup Services Are Crucial for Businesses

April 28th, 2023 by admin

Servers in a large room

Data backup services for businesses are designed to help protect critical business data and information in the event that it is lost, stolen, or corrupted. These services provide a comprehensive solution for businesses of all sizes. Backup solutions...

Read Full Story »

Posted in: Solutions

Why Managed Services Are Better than Break-Fix Services

April 5th, 2023 by admin

A gear overlaid on business people walking

Managed services and break-fix services are two types of IT service models. Managed services is an ongoing, proactive approach to IT support where the provider actively monitors and maintains a customer's IT infrastructure; this ensures that any...

Read Full Story »

Posted in: Services

How Network Firewalls Protect Your Business

March 21st, 2023 by admin

A server rack with green power indicator lights

Network firewalls are security systems designed to protect a network from malicious attacks. They provide a barrier between the internal network and external networks, like the Internet, by filtering traffic between them. Firewalls can be configured...

Read Full Story »

Posted in: Network Security

Learn About the 5 Best Benefits of Cloud Computing for Your Business

March 14th, 2023 by admin

A silver cloud with a keyhole in the middle of it

Cloud computing has revolutionized the way businesses manage their digital operations. By using cloud-based solutions, businesses can optimize their IT infrastructure and move away from outdated hardware systems. Cloud computing not only saves money...

Read Full Story »

Posted in: Cloud Services

VoIP Benefits Your Business to Take it to the Next Level

February 28th, 2023 by admin

A woman working from home and talking on a phone

VoIP is an extremely cost-effective solution for businesses of all sizes. With VoIP, you can save on long-distance and international calling fees, as well as setup costs. It also integrates with your current telephone system, so there are no additional...

Read Full Story »

Posted in: Phone services, Solutions, Services, Managed IT Services

The Importance of Remote Monitoring and Management

February 13th, 2023 by admin

A man holding his palms up with a digital lock in top of a sphere

Remote monitoring and management (RMM) is a technology that enables IT professionals to monitor the health, performance, and security of an entire network from one central location. RMM allows for proactive maintenance, remediation of system issues,...

Read Full Story »

Posted in: Solutions

What You Need to Know About Network and Server Monitoring

January 31st, 2023 by admin

An IT employee working in a server room

Network and server monitoring is an essential part of running a business. It allows you to track your network's performance, find any potential problems, and fix them before they affect your company's productivity or profitability. In this guide, we'll...

Read Full Story »

Posted in: Solutions

How Managed IT Services Can Benefit Your Business

January 9th, 2023 by admin

A businessman drawing gears on a transparent screen

Managed IT services can help your business in a variety of ways, from ensuring that your systems are up-to-date with the latest technology to providing you with expert technical support. Here are five benefits of managed IT services: Enhanced...

Read Full Story »

Posted in: Solutions, Services, Managed IT Services


VoIP Desk Phone with TOTLCOM Voice and Data Systems Logo

More Accessible and Cost-Effective Business Telephone Services

Fill out the form to get started.