A Minor Change to a Data Network Caused Major Headaches for the Voice Network
April 4th, 2018 by admin
After experiencing phone issues for days, one customer learned how quickly TOTLCOM can identify a root cause....
Posted in: Success Stories
April 4th, 2018 by admin
After experiencing phone issues for days, one customer learned how quickly TOTLCOM can identify a root cause....
Posted in: Success Stories
April 4th, 2018 by admin
The law firm picked ShoreTel for its rich feature set but after Hurricane Katrina struck its Gulfport office, it was the IP telephony systems’ resilience......
Posted in: Success Stories
April 4th, 2018 by admin
The TDS Group is a medium sized business in Northern California that supports financial remitting services for 300 school...
Posted in: Success Stories
December 26th, 2017 by admin
After experiencing phone issues for days, one customer learned how quickly TOTLCOM can identify a root cause. Network outages and phone problems are always a business concern, but when they last for days, the cost to a company’s reputation and bottom...
Posted in: Success Stories
December 26th, 2017 by admin
The law firm picked ShoreTel for its rich feature set but after Hurricane Katrina struck its Gulfport office, it was the IP telephony systems’ resilience that proved its worth. The law firm of Balch & Bingham, established in Birmingham, AL, more...
Posted in: Success Stories
December 26th, 2017 by admin
The TDS Group is a medium sized business in Northern California that supports financial remitting services for 300 school districts in 46 states. The customer needed a phone system to support inbound/outbound call center functions with good call quality,...
Posted in: Success Stories
December 26th, 2017 by admin
The Challenge: Replace a 17-year-old Legacy Phone System TAIS was using a 17-year-old Legacy digital telephone system, which was in need of replacement. It was time to move to a new, pure IP system, and Toshiba's Telecommunication Systems Division (TSD)...
Posted in: Success Stories
December 26th, 2017 by admin
Fast-growing company MonaVie manufactures and markets nutritional beverages and supplements designed to help consumers promote healthier lifestyles and manage weight. Established in 2005, MonaVie is a fast-growing company that provides an extensive line...
Posted in: Success Stories
December 26th, 2017 by admin
The value of a single phone system was clear to PremierWest Bank, a fastgrowing community bank in Oregon and Northern California. "We had a mishmash of different phone systems at our branches," says Cameron Frasnelly, Network Manager at PremierWest Bank....
Posted in: Success Stories
December 26th, 2017 by admin
A public redevelopment agency revitalizes telephone productivity, simplifies business operations and improves customer service across the city, county and community by implementing a ShoreTel UC solution. The Sacramento Housing and Redevelopment Agency...
Posted in: Success Stories
December 26th, 2017 by admin
The Challenge: Replace a 17-year-old Legacy Phone System Recent education studies have proven what many parents and teachers already know: when parents get involved in their children's education, children do better in school. Such involvement largely...
Posted in: Success Stories
December 26th, 2017 by admin
Westside Regional Center rips out nightmare new phone system and replaces it with ShoreTel solutions to boost organizational productivity, cost savings, and peace of mind. Westside Regional Center of Culver City, California, has one mission: to help...
Posted in: Success Stories
December 26th, 2017 by admin
Brookhaven Memorial Hospital Medical Center is a 321-bed acute-care, voluntary not-for-profit community hospital. It is comprised of the main campus, two community multi-disciplinary health centers, and its expanded Hemodialysis Program, Home Health and...
Posted in: Success Stories
December 26th, 2017 by admin
ShoreTel offers the high availability and reliability healthcare organizations need, and improves overall productivity. Carson Tahoe Regional Healthcare is a progressive, technologically advanced healthcare leader in Northern Nevada. The three-story,...
Posted in: Success Stories
December 26th, 2017 by admin
ShoreTel reduces costs, improves productivity and customer service, and powers integrated Voice Response system. In early 2004, the superior courts in California branched off to become their own administrative entities, distinct from the counties. Because...
Posted in: Success Stories
December 20th, 2017 by admin
A California pest control company boosts call center efficiencies and secures continuous uptime with centrally managed VoIP and 20 percent savings with ShoreTel. Clark Pest Control is the largest family-owned pest control firm in the United States. They...
Posted in: Success Stories
December 20th, 2017 by admin
Oakland starts migration to IP Unified Communications with some of its city offices and plans to bring more online over the years. Oakland is one of California's most strategic locations for companies seeking to move goods and ideas over air, water,...
Posted in: Success Stories
December 20th, 2017 by admin
Self-Help Call Management Delivers Advanced Features to Non-Technical Users, Improving Member Services Bay Federal Credit Union is a full-service, not-for-profit financial cooperative based in Santa Cruz, CA. While "the customer is the boss" is an ideal...
Posted in: Success Stories
December 20th, 2017 by admin
Northern California real estate organization unleashes the power of ShoreTel to create a powerful on-demand office environment while saving $365,000 annually in labor costs. The Pacific Business Centers group of companies offers a wide range of on-demand...
Posted in: Success Stories
December 20th, 2017 by admin
ShoreTel IP Telephony System Improves Responsiveness, Saves Money, and Simplifies Telephone System Management Founded in 1859 in Adrian, MI, Adrian College is a private, coeducational college of liberal arts and sciences related to The United Methodist...
Posted in: Success Stories
December 20th, 2017 by admin
The business of regional banking has changed radically over the past decade. Market forces such as consolidation, regulation, varying workforce needs, new technologies, and increasingly demanding customers, have put pressure on banks to differentiate...
Posted in: Success Stories
December 20th, 2017 by admin
Working together, ShoreTel reseller, TOTLCOM, Inc. and ShoreTel provided Century 21 M&M and Associates with an integrated suite of applications on the distributed ShoreTel IP telephony system, including ShoreGear voice switches and ShorePhone IP phones....
Posted in: Success Stories
October 28th, 2013 by admin
A lot of companies say that they can help your business, but it can be difficult to envision exactly how they could work for you. If you're still wondering what TOTLCOM has to offer, we invite you to check out our Success Stories. Here you'll find several...
Posted in: Success Stories
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