Telecom Industry Articles from TOTLCOM

Improving Our Processes to Better Serve Our Customers

April 12th, 2021 by admin

A businessman touching a CG brain shape with connected technology icons

At TOTLCOM, we are always trying to improve our business operations, whether that is by offering better services and solutions to our customers or improving our in-house practices. Recently, we decided to switch from Tigerpaw to ConnectWise for our in-house management system. Additionally,...

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Posted in: Solutions, Services, Case Studies

Introducing “Contact Them”, a Provider of Software That Makes Contact

March 3rd, 2021 by admin

A man in a dress shirt reaching out and pressing on a display in front of him that showing data and charts

We would like to introduce a company that we've worked with for a long time now, both using their services ourselves and recommending them as a solution to many of our other clients. They've been an excellent resource for us over the years. Contact Them Their Mission: Software...

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Posted in: Solutions, Partners, Featured Services

TOTLCOM Inc. Helps School District with Phone Systems

November 24th, 2020 by admin

A hand touching a button on a phone

With the pandemic impacting the United States, many organizations have been affected. Schools have been scrambling to find an ideal way to support their students, as most states are using altered school schedules or are 100% remote. School districts need up-to-date technology to function efficiently,...

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Posted in: Solutions, Services, Business Telephones

Merger Announcement From TOTLCOM

October 15th, 2020 by admin

Business people clapping because of the great news

Valued Customers and Friends, We are excited to announce: TOTLCOM Inc. has merged with Layer 3 IT Inc. Layer 3 IT Inc has been a Managed Services provider in Central California since 2003. We are especially pleased that the founders of the company, Danny Thompson and Jared Krick, have joined us...

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Posted in: About TOTLCOM, News

Business Continuity and Disaster Recovery Is More Important Than Ever

August 6th, 2020 by admin

A hand turning a dial that says Disaster Recovery Plan 'from stop to start'

To say we live in uncertain times is an understatement at this point. It's becoming harder with each passing day to predict just what is coming next. Many businesses have taken a reactive strategy, planning only to adapt to whatever happens next, because of the unpredictability. However, this...

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Posted in: Solutions, Services

How VoIP Can Improve Your Remote Workforce

July 16th, 2020 by admin

A man working from home on his laptop while wearing a headset with a mic and taking notes

Remote working presents many unique challenges for businesses to overcome. One of the more critical challenges they have to surmount is figuring out how to send the office phone home with their employees. Since not every phone system can be adapted to home use, because of the fact the phones...

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Posted in: Phone services, Business Telephones

Cloud Computing Increases Efficiency and Business Continuity

June 2nd, 2020 by admin

A drawing of a cloud and connected devices, and a man holding a pen finishing writing servers

As COVID-19 continues to change the business landscape, transitioning to a remote workforce is one of the ways companies have adapted. For businesses to continue to be successful, they need a way to continue to be efficient and productive. Cloud computing can provide many benefits to your company,...

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Posted in: Solutions, Cloud Technologies

Providing Cloud Solutions and Educating Customers on Phishing Attacks

April 30th, 2020 by admin

A threatening hooded figure depciting a hacker on a dark background with computer code

As the COVID-19 outbreak continues to impact the way businesses operate, we are busy transitioning our customers to the cloud and enabling other ways for their employees to work from home. Transitioning some, or all, of your business operations to the cloud will allow your company to continue...

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Posted in: Solutions, Cloud Services, Cloud Technologies, Network Security

Remote IT Monitoring, Keep Your Technology Running When You Aren't Around

March 27th, 2020 by admin

Close up of a server tower in a server room

You can't always have someone be there in the office to make sure everything stays running as it should. A fact many businesses are having to come to terms with faster than they would like too. As employees and employers are being told to stay at home, because of the epidemic going on. This leaves...

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Posted in: Services, Managed IT Services

REMOTE WORKERS - Danger ahead!

March 26th, 2020 by admin

A man in a blue button up shirt working from home in his office

Virtually overnight, hundreds of thousands of office workers have been sent home to work. Access to their company phone system and the company data network is required. For simplicity, most companies have had their employees access the company network through a VPN (Virtual Private Network), which...

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Posted in: Solutions, Services


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