Based in Northern California, the TOTLCOM team combines exceptional Silicon Valley expertise with personal, local customer service. Our mission is to help our customers thrive through rapid, friendly, expert technical support. Please check the testimonials on this web site and note the longevity of our outstanding customer support.
Our data team will support your internal data network so your employees have reliable, secure access to their technical support needs. Our communications team represents major communications manufacturers like Mitel and top Cloud Carriers like Ring Central, GoTo, Zoom and TEAMS. Whether it be a small application or a large, wide area network with a call center, our mission is the same, to help your company thrive!
Jerry Greer
President
Chief Executive Officer
Phil Kemmerer
Vice President
Procurement
Sam Bishop
Founder
Chief Financial Officer
Danny Thompson VP Operations
When you have tough technical questions, you can trust the TOTLCOM team to answer them. Concerned about the security of your data, how to use your IT or phone system to win new business or even get your entire team communicating efficiently. Trust TOTLCOM to be in your corner and help with whatever IT-related challenges you encounter.
The trust factor in the technology industry is huge, but it often gets overlooked. Many people don't think about how much responsibility and accountability they're handing over to the person working on their systems. We value the trust that our clients place in us, and we honor it. This philosophy is the foundation for our many longstanding client relationships in the education, government and corporate sectors.
TOTLCOM takes pride in the quality of support we provide our telecom clients and most recently with our Managed IT services. Scroll through our client history and see what the people that matter think.
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"I am always impressed by the service I receive from all levels at your company!"
"You all have been great to us with exceptional customer service. 😊 Keep up the great work!!!!"
"Yep, we've got plenty of phones and we're good with everything until the new system arrives. Thank you again, you all are wonderful!"
May 23rd, 2023 by admin
A help desk is the first point of contact for customers and employees who need technical assistance or advice. It is a customer service function that offers support to users who are having issues with hardware, software, networks, or applications....
Posted in: Customer Support Questions
May 10th, 2023 by admin
Voice over Internet Protocol (VoIP) is a type of telephone system that uses the Internet to make and receive calls. It works by sending voice data over an IP network, such as the Internet, instead of through traditional analog lines or public switched...
Posted in: Business Telephones
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