April 5th, 2023 by admin
Managed services and break-fix services are two types of IT service models. Managed services is an ongoing, proactive approach to IT support where the provider actively monitors and maintains a customer's IT infrastructure; this ensures that any...
Posted in: Services
February 28th, 2023 by admin
VoIP is an extremely cost-effective solution for businesses of all sizes. With VoIP, you can save on long-distance and international calling fees, as well as setup costs. It also integrates with your current telephone system, so there are no additional...
Posted in: Phone services, Solutions, Services, Managed IT Services
January 9th, 2023 by admin
Managed IT services can help your business in a variety of ways, from ensuring that your systems are up-to-date with the latest technology to providing you with expert technical support. Here are five benefits of managed IT services: Enhanced...
Posted in: Solutions, Services, Managed IT Services
October 24th, 2022 by admin
As a business owner, you are responsible for the uptime and security of your company's network and servers. In order to ensure that your business runs smoothly, you need to have a clear understanding of network and server management. There are a few...
Posted in: Services, Managed IT Services
August 6th, 2022 by admin
One of the significant setbacks any business can face is a breach in its security. Security is an asset for any business, and the feeling of safety keeps a business going. Hence, any violation in this not only shackles the standing company but might...
Posted in: Solutions, Services, Network Security
April 18th, 2022 by admin
The dark web is a crucial part of the internet. It provides secure and anonymous communication means. However, it is often misused, thereby making it home to numerous illicit activities such as: Drug trafficking Illegal sales of weapons Trafficking...
April 12th, 2021 by admin
At TOTLCOM, we are always trying to improve our business operations, whether that is by offering better services and solutions to our customers or improving our in-house practices. Recently, we decided to switch from Tigerpaw to ConnectWise...
Posted in: Solutions, Services, Case Studies
November 24th, 2020 by admin
With the pandemic impacting the United States, many organizations have been affected. Schools have been scrambling to find an ideal way to support their students, as most states are using altered school schedules or are 100% remote. School districts...
Posted in: Solutions, Services, Business Telephones
August 6th, 2020 by admin
To say we live in uncertain times is an understatement at this point. It's becoming harder with each passing day to predict just what is coming next. Many businesses have taken a reactive strategy, planning only to adapt to whatever happens...
March 27th, 2020 by admin
You can't always have someone be there in the office to make sure everything stays running as it should. A fact many businesses are having to come to terms with faster than they would like too. As employees and employers are being told to stay at home,...
Posted in: Services, Managed IT Services
March 26th, 2020 by admin
Virtually overnight, hundreds of thousands of office workers have been sent home to work. Access to their company phone system and the company data network is required. For simplicity, most companies have had their employees access the company network...
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