Telecom Industry Articles from TOTLCOM

Improving Our Processes to Better Serve Our Customers

April 12th, 2021 by admin

A businessman touching a CG brain shape with connected technology icons

At TOTLCOM, we are always trying to improve our business operations, whether that is by offering better services and solutions to our customers or improving our in-house practices. Recently, we decided to switch from Tigerpaw to ConnectWise for our in-house management system. Additionally,...

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Posted in: Solutions, Services, Case Studies

Business Continuity and Disaster Recovery Is More Important Than Ever

August 6th, 2020 by admin

A hand turning a dial that says Disaster Recovery Plan 'from stop to start'

To say we live in uncertain times is an understatement at this point. It's becoming harder with each passing day to predict just what is coming next. Many businesses have taken a reactive strategy, planning only to adapt to whatever happens next, because of the unpredictability. However, this...

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Posted in: Solutions, Services

Remote IT Monitoring, Keep Your Technology Running When You Aren't Around

March 27th, 2020 by admin

Close up of a server tower in a server room

You can't always have someone be there in the office to make sure everything stays running as it should. A fact many businesses are having to come to terms with faster than they would like too. As employees and employers are being told to stay at home, because of the epidemic going on. This leaves...

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Posted in: Services, Managed IT Services

REMOTE WORKERS - Danger ahead!

March 26th, 2020 by admin

A man in a blue button up shirt working from home in his office

Virtually overnight, hundreds of thousands of office workers have been sent home to work. Access to their company phone system and the company data network is required. For simplicity, most companies have had their employees access the company network through a VPN (Virtual Private Network), which...

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Posted in: Solutions, Services

Don’t Get Caught Exposed, Use SonicWALL

June 5th, 2018 by admin

Virtual Lock

You know that dream we’ve all had where we get up to speak in front of a large crowd only to realize we’re not wearing any clothes? Well, ignoring your network security can essentially make that dream an unfortunate reality. The difference is that instead of a crowd of people seing your unmentionables,...

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Posted in: Solutions

Support Services

April 13th, 2016 by admin

We believe that our customers benefit from having access to excellent technical support. Support contracts are like insurance. Although you can live happily without it for years, there comes a time when support becomes critical. You can minimize lost time by having experienced TOTLCOM Support Engineers...

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Posted in: business services


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