May 23rd, 2023 by admin
A help desk is the first point of contact for customers and employees who need technical assistance or advice. It is a customer service function that offers support to users who are having issues with hardware, software, networks, or applications....
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Tags: communication, customer support, help desk
Posted in: Customer Support Questions
November 4th, 2016 by admin
We all have had those moments of frustration where we'd really like to use a hammer on our IT equipment. But there is so much more to IT management than just problem resolution. Take advantage of our Managed IT Services to outsource all of those stressful...
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Tags: help desk, maintenance, managed IT, proactive service, remote solutions
Posted in: business services, Solutions