April 16th, 2025 by admin
Providing exceptional customer support is no longer optional—it's essential. At the heart of this support lies an often-underappreciated hero: the help desk. As a leading provider of managed IT services and telecommunications solutions, TOTLCOM understands...
Posted in: Services
November 16th, 2023 by admin
TOTLCOM is proud to announce that we have received Mitel's Technical Excellence badge! We are honored to be recognized by Mitel for our hard work and quality services. For those who don't know, the Technical Excellence badge is awarded to partners...
Posted in: business services, About TOTLCOM, News
June 16th, 2023 by admin
Cloud computing is rapidly revolutionizing the way businesses operate and maximize efficiency. By migrating operations to cloud-based systems, companies can reduce operational costs, increase scalability, and gain access to a global network of resources...
Posted in: Cloud Technologies
April 5th, 2023 by admin
Managed services and break-fix services are two types of IT service models. Managed services is an ongoing, proactive approach to IT support where the provider actively monitors and maintains a customer's IT infrastructure; this ensures that any...
Posted in: Services
February 28th, 2023 by admin
VoIP is an extremely cost-effective solution for businesses of all sizes. With VoIP, you can save on long-distance and international calling fees, as well as setup costs. It also integrates with your current telephone system, so there are no additional...
Posted in: Phone services, Solutions, Services, Managed IT Services
July 5th, 2018 by admin
Technology Assurance Group (TAG) aims to make its many members into better businesses by sharing vital business practices, training them in superior sales processes and customer care, and much more. 23 years ago, TOTLCOM’s Sam Bishop along with a few...
Posted in: TAG
July 26th, 2017 by admin
At TOTLCOM Inc, we pride ourselves on offering the best customer service we can. And one of the services we offer on our website is a comprehensive and rich FAQ section that is packed with information on many topics. Being in the telecommunications world...
August 17th, 2016 by admin
100% customer satisfaction is our standard, we strive to provide superior communications technology, and hire highly motivated and ethical individuals. At TOTLCOM, we like to keep our employees and customers with us for multiple years and build long-lasting...
Posted in: About TOTLCOM
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