September 15th, 2026
Cloud phone systems eliminate the need for expensive on-premise hardware and convert telecommunications from a capital expenditure to an operational expense.
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Posted in: Business Phone Systems
August 15th, 2026
Modern phone systems have migrated from on-premises PBX hardware to cloud-based solutions that offer greater flexibility, scalability, and cost-effectiveness.
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Posted in: Business Phone Systems
July 15th, 2026
The shift from on-premises private branch exchange (PBX) systems to cloud-based platforms has revolutionized how businesses handle customer communications.
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Posted in: Business Phone Systems
April 15th, 2026
High upfront costs and ongoing maintenance expenses. While PBX systems were revolutionary for their time, they came with significant drawbacks, including:.
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Posted in: Business Phone Systems
February 3rd, 2026
Integration with CRM and other business tools. These features can help streamline your operations, improve customer service, and boost overall productivity.
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Posted in: Cloud Technologies, Business Phone Systems
December 3rd, 2025
As long as you have a stable internet connection, you can enjoy high-definition voice calls and even video conferencing. Implementing VoIP in Your Business.
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Posted in: Business Phone Systems
July 2nd, 2025
Contact TOTLCOM today to discover how our VoIP solutions can transform your business communication infrastructure from a cost center to a strategic advantage.
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Posted in: Business Phone Systems
March 17th, 2025
Cost Efficiency: Significant reduction in long-distance and international call costs. Scalability: Easy addition or removal of lines as your business grows.
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Posted in: Business Phone Systems
October 1st, 2024
When your business relies on outdated landlines or PBX hardware, you miss out on the flexibility, cost savings, and advanced calling features offered by VoIP.
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Posted in: Business Phone Systems
August 5th, 2024
Whether you're expanding your operations or downsizing, our systems will adapt to your changing needs, ensuring you're never paying for more than you need.
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Posted in: Business Phone Systems
May 20th, 2024
Additionally, many VoIP service providers offer bundled packages that combine voice, data, and video services at a fraction of the cost of separate services.
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Posted in: Business Phone Systems
February 15th, 2024
Now, you can glance at your inbox at your convenience and prioritize your responses without the pressure of real-time calls. VoIP also improves collaboration.
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Posted in: Business Phone Systems
December 1st, 2023
Since help desks are the primary source of contact between a business and its clients, having a professional team to handle customers makes a lot of difference.
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Posted in: Business Phone Systems
September 1st, 2023
Voice over Internet Protocol (VoIP) phone systems have emerged as a transformative solution, revolutionizing how we connect, collaborate, and conduct business.
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Posted in: Business Phone Systems
May 23rd, 2023
This information can be used to make informed decisions about how best to improve your products or services so that customers have an even better experience.
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Posted in: Business Phone Systems
May 10th, 2023
A VoIP telephone system can bring many advantages to your business, from cost savings and mobility options to superior sound quality and enhanced security.
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Posted in: Business Phone Systems
February 28th, 2023
With VoIP, you can save on long-distance and international calling fees, as well as setup costs. Reach out to our team for help with your business technology.
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Posted in: Managed IT Services, Business Phone Systems, Network Security
December 28th, 2022
Determine Your Needs: Consider your company's size, current communications infrastructure, budget, and specific calling needs before searching for a new system.
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Posted in: Business Phone Systems
June 8th, 2022
Next, TOTLCOM will analyze your servers and figure out the best ways to recover your servers when it crashes while preventing future VoIP crashes and disasters.
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Posted in: Business Phone Systems
April 12th, 2021
Recently, we decided to switch from Tigerpaw to ConnectWise for our in-house management system. Reach out to our team for help with your business technology.
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Posted in: Managed IT Services, Business Phone Systems
March 3rd, 2021
They distribute these solutions directly and with an international dealer network. Their assistance with installation and support is direct via the internet.
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Posted in: Managed IT Services, Technology News, Business Phone Systems
November 24th, 2020
With the pandemic impacting the United States, many organizations have been affected. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems, Managed IT Services
July 16th, 2020
This leaves them with hardware tied down to a location by its physical hardware limitations. Luckily for them, that's where the VoIP phone system comes in.
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Posted in: Business Phone Systems
September 19th, 2018
Simple-to-install plugins make Mitel compatible with all the major browsers and works on multiple operating systems. Our Business Needs a Call Center Solution.
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Posted in: Business Phone Systems
September 15th, 2018
According to an article in Inc. magazine, one of the best and most respected business magazines on the market, Mitel's phone system for call centers is No.
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Posted in: Business Phone Systems
September 10th, 2018
If your hardware is running your software, they will recommend hardware virtualization that runs your software, while freeing up your hardware's resources.
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Posted in: Business Phone Systems
August 22nd, 2018
Very often, professionals are likely wishing that all their different communications tools didn't require separate logins, dial-in processes, and passcodes.
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Posted in: Business Phone Systems
August 12th, 2018
Function Buttons for placing and receiving calls while on another call. Soft Keys – buttons that changed function depending on the phone's current activity.
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Posted in: Business Phone Systems, Technology News
August 10th, 2018
Sure, finding the perfect solution would be ideal – but you're not Goldilocks, and you don't have time to try each option before you know what works for you.
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Posted in: Technology News, Business Phone Systems
June 19th, 2018
With its all-the-time availability, added features and affordability, TOTLCOM's Hosted VoIP Service will be a game changer and a 'slam dunk' for your business.
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Posted in: Business Phone Systems, Managed IT Services
June 5th, 2018
Can the LEC extend the demarc while onsite for an installation without adding it to the order? Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
Therefore, if your payment is late, the late fee will not appear until another billing cycle... Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
If you need a copy of your invoice, simply call one of our Customer Care Specialists at (800) 300-5500 or Contact Us... Talk to our team about your IT needs.
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Posted in: Business Phone Systems
June 5th, 2018
If you are having difficulty with your TOTLCOM services, you can get the ball rolling quickly by opening a trouble ticket online. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
If at any time you choose to terminate your service with TOTLCOM, let us know 40 days prior to the final date on which you... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
Our installation specialists will get your order provisioned in the same business day. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
June 5th, 2018
TOTLCOM works directly with the carrier to make the installation process as quick and painless as possible. Contact TOTLCOM to discuss your technology needs.
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Posted in: Business Phone Systems
June 5th, 2018
We employ highly trained engineers to keep you up and running. Many problems can be resolved remotely, while some problems require a more in-depth approach.
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Posted in: Business Phone Systems
June 5th, 2018
Installation of a new T1 line typically takes 30-45 days. A TOTLCOM installation specialist will guide you every step of the way. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
Yes. In some cases, if the customer's site is ready, the process can move more quickly. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
June 5th, 2018
By Mail: TOTLCOM Attn: Accounts Receivable 65 Hangar Way Watsonville, CA 94026. 2. By Phone: Contact one of our Customer Care Specialists at 1-800-300-5500.
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Posted in: Business Phone Systems
June 5th, 2018
TOTLCOM's Customer Care Specialists work hard to make your company's move as seamless as possible. Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
The carrier will make a connection from its network to your physical location. It looks like a normal phone jack, and is where you 'plug in' to the internet.
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Posted in: Business Phone Systems
June 5th, 2018
A demarc is the main point of entry to the facility, which is determined by the carrier. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
June 5th, 2018
A DID cost recovery fee is a government-mandated fee charged by all telecommunications providers to cover the cost of 911... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
A smart jack is the same thing as a demarc. It is where you 'plug in' to the Internet. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
June 5th, 2018
TOTLCOM recognizes that small and medium-sized businesses often need their data connections to be on line as soon as possible. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
MRC stands for Monthly Recurring Charge, and typically refers to the monthly payments you make for your services. Get in touch with TOTLCOM today to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
This cost varies with the carrier. Some carriers do it by the hour, others have a pre-set fee. Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
TOTLCOM's experienced Account Executives will provide the correct equipment during the initial order process, making... Talk to our team about your IT needs.
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Posted in: Business Phone Systems
June 5th, 2018
MPOE stands for main point of entry, the same as the demarc. TOTLCOM explains this and other common telecom terms California business owners should know today.
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Posted in: Business Phone Systems
June 5th, 2018
We acquire the connection to the local and national carriers, activate the service, and coordinate service personnel. Talk to our team about your IT needs.
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Posted in: Business Phone Systems
June 5th, 2018
Our billing department will begin billing two days after we inform you that your system is ready for activation. Get in touch with TOTLCOM today to learn more.
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Posted in: Business Phone Systems
June 5th, 2018
The customer does not have input in this process. This is the point of having a demarc extension. Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
TOTLCOM believes in complete transparency throughout the ordering and installation processes. Reach out to our team for help with your business technology.
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Posted in: Business Phone Systems
June 5th, 2018
Your invoice charge includes your Monthly Recurring Charge (MRC) as well as any additional taxes, late fees or additional... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 4th, 2018
Here are the straight facts about planning for, and deploying, IP telephony in your enterprise. Presented by: ShoreTel Communications Download the Whitepaper.
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Posted in: Business Phone Systems, Technology News
June 4th, 2018
Support remote and work-at-home users as truly integrated members of the team—at far less cost and carbon footprint. Contact TOTLCOM for a free consultation.
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Posted in: Business Phone Systems, Technology News
June 4th, 2018
With IP, business communications can be dynamic, blended, multimedia, mobile, efficient, intuitive—reflecting the changing nature of the business stage itself.
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Posted in: Business Phone Systems, Technology News
September 21st, 2017
This video shows how ShoreTel can integrate into a hectic morning, saving the day with an array of helpful features. A Day in the Life (of ShoreTel Connect).
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Posted in: Business Phone Systems
September 21st, 2017
If it seems like everything is getting more complicated every day – you're not alone. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
June 28th, 2017
f you're still using an old analog phone system that ties you to your desk, then you're not being as productive as you could be. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
June 28th, 2017
If you're still using an old analog phone system that ties you to your desk, then you're not being as productive as you could be. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
April 5th, 2017
Small and medium-sized businesses often suffer from a lack of resources that can limit their IT investments and voice services. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
April 5th, 2017
Small and medium-sized businesses often suffer from a lack of resources that can limit their IT investments and voice services. Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
July 4th, 2016
Are you looking to simplify your phone bill, budget, and life? With our SIP/IP Trunking you can do just that. Get in touch with TOTLCOM today to learn more.
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Posted in: Managed IT Services, Business Phone Systems
July 4th, 2016
Learn more about how our SIP trunks work at: https://www.totlcom.com/services/SIP_Trunking.aspx. Reach out to our team for help with your business technology.
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Posted in: Managed IT Services, Business Phone Systems
January 25th, 2016
Set up or scale an operation quickly. Directly manage services via a convenient web portal. Lower capital expenditures by eliminating costly PBX or Key systems.
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Posted in: Managed IT Services, Business Phone Systems
January 25th, 2016
Set up or scale an operation quickly. Directly manage services via a convenient web portal. Lower capital expenditures by eliminating costly PBX or Key systems.
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Posted in: Managed IT Services, Business Phone Systems
December 7th, 2015
SIP Trunking combined with a phone system, enables organizations to save money by consolidating their voice and data over a Dedicated Internet Access Circuit.
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Posted in: Business Phone Systems
September 15th, 2015
SIP Trunking combined with a phone system, enables organizations to save money by consolidating their voice and data over a dedicated internet access circuit.
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Posted in: Business Phone Systems
June 25th, 2015
We recently just completed Premier One Credit Union's installation of over 100 phones. Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
March 5th, 2015
Since 1918, CMTA has worked with state government to develop balanced laws, effective regulations and sound public policies... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
February 19th, 2015
We're installing a completely homogenous ShoreTel system that links all of their many locations, allowing all branches and offices to communicate seamlessly.
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Posted in: Business Phone Systems
October 31st, 2014
Did you know that TOTLCOM offers outstanding conference telephone services by Confertel? Get in touch with our team to learn how TOTLCOM can help your business.
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Posted in: Business Phone Systems
October 2nd, 2014
Over time, smart devices and connectivity have transformed my life – as I'm sure they have yours – and become essential to function in today's modern world.
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Posted in: Business Phone Systems
June 16th, 2014
TOTLCOM is an Authorized Broadband Internet Service Agent and has direct-peering relationships with leading global... Talk to our team about your IT needs.
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Posted in: Business Phone Systems
May 13th, 2014
At TOTLCOM, we're proud to offer Toshiba products--not just because they're one of the most recognizable and reliable names... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
December 23rd, 2013
At the core of the solution is an integrated suite of capabilities that enable contact centers to manage costs effectively... Contact TOTLCOM to learn more.
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Posted in: Business Phone Systems
November 26th, 2013
It only takes 2-3 minutes to sign-up. If you contact us today, you will receive 300 minutes of free conference calling and 30 days of free web conferencing!
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Posted in: Managed IT Services, Business Phone Systems
October 3rd, 2013
Our expert staff will custom selects products to create the communications system that best matches your company's needs. Talk to our IT team to learn more.
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Posted in: Managed IT Services, Business Phone Systems
August 17th, 2013
TOTLCOM offers Hosted VoIP service from the leaders in the industry including VoIPZone from American Broadband Services... Talk to our IT team to learn more.
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Posted in: Business Phone Systems
