April 16th, 2025 by admin
Providing exceptional customer support is no longer optional—it's essential. At the heart of this support lies an often-underappreciated hero: the help desk. As a leading provider of managed IT services and telecommunications solutions, TOTLCOM understands...
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Tags: customer satisfaction, customer support, help desk
Posted in: Services
April 1st, 2025 by admin
From sophisticated malware to social engineering attacks, the risks to your company's data and operations are constant and potentially devastating. That's where managed network security comes in – a robust solution that provides comprehensive protection...
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Tags: managed IT, network, security
Posted in: Network Security
March 17th, 2025 by admin
Reliable communication isn't just important—it's essential for survival. As organizations continue to evolve and adapt to hybrid work models, traditional phone systems are increasingly becoming obsolete. This shift has led forward-thinking businesses...
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Tags: communications, phone services, voip
Posted in: Phone services
March 12th, 2025 by admin
Mitel has filed for a reorganization under a Chapter 11 bankruptcy petition. Under Chapter 11 they are allowed to keep operating and at the same time, are relieved of all of part the debt load going back to include many mergers and acquisitions over...
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Tags: business solutions, continuity, mitel
Posted in: About TOTLCOM
March 3rd, 2025 by admin
Data is the lifeblood of any organization. From customer information to financial records, businesses rely on vast amounts of data to operate efficiently and make informed decisions. But what happens when this critical data is lost due to hardware failure,...
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Tags: cyber security, data protection, data security
Posted in: Network Security
February 15th, 2025 by admin
At TOTLCOM, we're committed to providing our clients with comprehensive IT solutions, including robust network security. As your trusted California-based telecom and IT services company, we believe it's crucial to educate our clients about potential...
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Tags: cyber security, network, protection
Posted in: Network Security
February 3rd, 2025 by admin
Effective communication is the key to success. Enter Voice over Internet Protocol (VoIP), a technology that's transforming how businesses connect, collaborate, and communicate. Let's dive into what VoIP is, its benefits, and why it's becoming the go-to...
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Posted in: business services, Solutions, Services
January 16th, 2025 by admin
Cybersecurity threats are more prevalent than ever. As businesses rely more heavily on technology, the importance of protecting sensitive data and systems cannot be overstated. While robust technical security measures are crucial, there's one often...
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Tags: backup, business solutions, communications
Posted in: Network Security
January 2nd, 2025 by admin
Organizations face a myriad of potential disruptions that can threaten their operations, reputation, and bottom line. From natural disasters to cyberattacks, the risks are ever-present and evolving. This is where Business Continuity and Disaster Recovery...
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Tags: backup and recovery, backup, cyber security
Posted in: Disaster Recovery
December 16th, 2024 by admin
In today's fast-paced digital landscape, businesses of all sizes rely heavily on technology to drive growth, productivity, and innovation. However, managing complex IT infrastructures can be a daunting task, especially for small and medium-sized enterprises....
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Tags: communications, managed IT, network
Posted in: Managed IT Services