Health Projects Center (HPC) in Santa Cruz, California was established in 1980 as a 503(c) non-profit organization. They address the health and human needs of individuals, families, and communities of California's Central Coast by developing and implementing high-quality programs and strategies.

TOTLCOM Secures A Nonprofit License For Microsoft Office 365 For HPC In Santa Cruz

October 29th, 2018 by admin

Need A Better Solution For Email Encryption So You Can Meet HIPAA Guidelines

The Health Projects Center (HPC) in Santa Cruz, California was established in 1980 as a 503(c) non-profit organization. They address the health and human needs of individuals, families, and communities of California's Central Coast by developing and implementing high-quality programs and strategies. They also offer health-related and social programs to health professionals, older adults, and family caregivers. CHALLENGES It's especially important that HPC's data remains secure and encrypted so they can comply with HIPAA guidelines. The way they were handing data wasn't reliable so they contacted TOTLCOM for assistance. OUR STRATEGY HPC needed an encrypted email solution that would reduce their overall operating budget. We worked with Microsoft to obtain a non-profit license for Microsoft Office 365. Providing clear advice and leveraging the Microsoft Office 365 nonprofit offering allowed us to reduce their costs with a robust HIPAA-compliant email solution. We migrated their data over to the solution and trained their staff on how to use it. Along with this, HPC needed new computers and software. We also implemented Microsoft Azure Active Directory online and Data Loss Prevention. We improved their network stability and worked with the management team to highlight the best technology to deliver services to their clients. In addition, we consistently provided training and information on how to reduce exposure to phishing and security attacks. Mitch Matthews, HPC's Associate Director, explains: "We had an old system that needed updating, along with data encryption to comply with HIPAA. TOTLCOM had to handle many duties at once including providing virus protection, standard updates and any technical difficulties our staff ran into. They completed everything effectively without disrupting our work and services. TOTLCOM's professionals went out of their way to meet with us regularly during the project and still do today to make sure our expectations are always met. As a result, our IT system is much more secure than it was and we are confident that it meets HIPAA guidelines. We highly recommend that other nonprofits in the area contact TOTLCOM for all of their IT services." TODAY We continue to provide monitoring and Help-Desk Support for HPC's networking solutions. And, now they have the enterprise-class email solution they need along with network and security solutions in place to ensure their ePHI is secure and meets HIPAA compliance regulations.

Why Should Your Nonprofit Consider Using Microsoft Office 365?

An Office 365 nonprofit plan will provide your team with free email and online document editing and storage. Plus with video conferencing, instant messaging, and your own Yammer site, your teams can communicate and collaborate on projects in real time. Microsoft Office 365 is the first major cloud-based productivity service to use security frameworks based on ISO 27001 standards, so it will help you meet stringent regulatory guidelines like HIPAA. Plus, it provides the same security inside and outside the office. Your team can use it safely on their mobile devices to access and manage data quickly and easily wherever they have an internet connection. Some of the features Microsoft Office 365 provides are:
  • Easy Access to Software 24/7: Once you switch to Microsoft Office 365, you’ll be able to access your software over the Internet, 24/7, from any location in the world, because your software is running in a Microsoft data center. All you need is your computer, laptop, smartphone or tablet, and an Internet connection.
  • Calendar and Email Access: You can keep all your staff in sync with enterprise-grade email and shared calendars that they can access at their desk or from anywhere they have an Internet connection.
  • Document Sharing and Protection: Your files and data can all be stored on the Cloud, so they’ll be safe and secure from any natural or manmade disaster. You can set security permissions for their viewing or editing for key people within your organization as you wish. And when you make a change to a document, your colleagues will see the new changes immediately if you’ve given the permission to do so. Or you can always keep the permissions set for your viewing and/or editing only.
  • A Great Value: There’s no upfront infrastructure investment; you pay one monthly fee for a service that’s guaranteed. You also get per-user licensing for best-in-class productivity services, and automatic patches, updates, and back-end upgrades.
Microsoft Office 365 if easy to use, especially once we train your staff. However, migrating your current IT environment over isn't so easy. That's why you should depend on the Office 365 specialists at TOTLCOM to transition you over. Contact us and we'll be happy to visit your office to explain how your nonprofit, healthcare organization, school or other business can benefit from the cost-savings, efficiency, flexibility and security Office 365 provides. In the meantime, visit the Technology News, Information and Education section on our website for the go-to resources you need to use technology in a secure and cost-effective way. Here are some examples of what you'll find: How and When to Set Up A Small Wireless Network In Your School Limited wireless networks are just what they sound like: small networks with limited range that cannot handle the demands of, say, the entire population of a large high school full of students, faculty, and staff all carrying one to three personal devices. Small networks cannot handle the bandwidth demand from multiple classrooms of students streaming videos at approximately the same time while all classrooms report their attendance at the top of the hour and district emails regarding cybersecurity threats go out. How Could a New Cybersecurity Bill Keep People Safe? In today’s world, technology can be found nearly everywhere. As more advanced technology continues to pervade society, it is increasingly important to ensure proper steps are taken to keep people safe. In fact, recent efforts have been made to improve this. For example, a bill has been introduced that will set cybersecurity standards for all devices connected by the Web. How Can I Stop Being Distracted and Get More Work Done? There are hardly any jobs in the modern world that permit you to work completely apart from other tasks. Getting stuff done today demands concentrated levels of teamwork and communication with your coworkers, your friends, and your clients.

Posted in: Case Studies


VoIP Desk Phone with TOTLCOM Voice and Data Systems Logo

More Accessible and Cost-Effective Business Telephone Services

Fill out the form to get started.