What Are Your Company’s Responsibilities Following a Data Breach?

November 17th, 2019 by admin

Learn from Marriott’s Example: Notification Responsibilities After a Data Breach Most states, the District of Columbia, the Virgin Islands and Puerto Rico have passed legislation regarding notification of security breaches. Know the laws in your state.   To answer this question, let’s start with the...

Read Full Story »

Posted in: Uncategorized, Technology News

For those who deserve our utmost respect… 

November 10th, 2019 by admin

November 11th is Veterans Day…  A day where we stand united to honor those who are currently serving and those who have served – those who sacrificed for the common good of our country.    And for all they’ve done, we say thank you.  Thank you to those who have and those who continue to place themselves...

Read Full Story »

Posted in: Uncategorized, Technology News

Stop Hackers Cold: Eliminate These Common Entry Points

November 8th, 2019 by admin

Weak Points in Cybersecurity Hackers Love Do you know where hackers are most likely to gain access to your private data? Discover the favorite entry points and how you can stop them.   It seems like every week that there are reports of another massive data breach hitting the news. The number of users...

Read Full Story »

Posted in: Uncategorized, Technology News

Want To Drastically Enhance Your Small Business Cybersecurity?

November 5th, 2019 by admin

No matter how secure you may be right now, you could always be doing more. Have you double-checked your cybersecurity lately? Review the best practices below to strengthen your small business cybersecurity. When everything is going well, the last thing you want to do is think about what will happen when...

Read Full Story »

Posted in: Uncategorized, Technology News

Downtime Is Extremely Expensive – Can You Actually Afford It?

November 4th, 2019 by admin

Downtime is bad for business. Whether you agree or not, it’s a fact – just a couple years ago, small businesses with up to 50 million in annual revenue reported that just a single hour of downtime cost them $8,600. Why Does Downtime Cost So Much? The main cost of downtime is not the fix itself, it’s...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft Excel Experts SWEAR By This…

November 3rd, 2019 by admin

Businesses nowadays collect an incredible volume of data from various sources, including online sales, in-store-transactions, social media, and various other places. So how do you find value in that data? The simple answer: Organizing it properly within worksheets. Ready to unlock the potential of your...

Read Full Story »

Posted in: Uncategorized, Technology News

Which Cloud Storage is Right For Your Business

November 1st, 2019 by admin

Don’t Be Confused When It Comes to Cloud Storage Options Cloud storage helps your employees share and collaborate like never before. Check out these three popular cloud storage solutions to find the one best for you!   Businesses are making the switch from physical servers to cloud storage to increase...

Read Full Story »

Posted in: Uncategorized, Technology News

Should You Worry About Facebook Identity Thieves?

October 30th, 2019 by admin

Tips for Avoiding and Reporting Facebook Identity Theft Financial fraud and access to confidential business data rank among scammers’ reasons for setting up fake profiles in Facebook identity theft schemes.   Right now, hundreds of people could be viewing your photos on Facebook — on an account that...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Halloween ?

October 30th, 2019 by admin

Happy Halloween! What better time than now to tell some scary stories? Ok, so they’re not “scary stories” per se, but facts that will alarm AND spook you. A cyber-attack happens every 39 seconds. Over 75% of the healthcare industry was infected with malware last year. Human error accounts for 95%...

Read Full Story »

Posted in: Uncategorized, Technology News

Quickly Unlock Useful iTunes Store Applications that Are Blocked in Your Country

October 25th, 2019 by admin

Unblock Geo-Restricted App Store or iTunes Content in a Few Clicks Discover how to quickly gain access to geoblocked apps via the App Store or iTunes with a few simple clicks whether you’re on on an iPhone, iPad, Mac or PC. Apple’s App Store and iTunes apps give you access to thousands of great games,...

Read Full Story »

Posted in: Uncategorized, Technology News

Cybersecurity Essentials for Business

October 17th, 2019 by admin

Cybercrime is on the rise, and every business must have cybersecurity protocols in place. Read on to learn what steps you need to take to keep hackers at bay.   Cybersecurity is a vital pillar of modern business. Hackers are shifting their attention to smaller enterprises, and data breaches can cost...

Read Full Story »

Posted in: Uncategorized, Technology News

Celebrating “Get To Know Your Customer Day” On October 17

October 15th, 2019 by admin

October 17 is Get To Know Your Customer Day! Knowing our clients is foundational to everything we do – do you know why? You may have heard that industry-leading, award-winning, unbeatable IT services come down to one specific thing. Maybe it’s offering the latest, greatest, fanciest, tech gimmicks (which...

Read Full Story »

Posted in: Uncategorized, Technology News

5 Cyber Security Statistics You Need to Know For 2020 and Beyond

October 7th, 2019 by admin

Cyber Security Statistics You Must Know to Keep Your Company Safe Cyber threats are constantly evolving. Here are 5 critical cybersecurity threats that you need to know to develop a strong strategy to keep your company safe.   Cybersecurity is more of a struggle for businesses every single year. With...

Read Full Story »

Posted in: Uncategorized, Technology News

MSP Vs. In-House: The Pros and Cons

October 1st, 2019 by admin

What Are the Pros and Cons of an MSP Vs. In-House IT Services? Many businesses struggle with how to choose an IT services team. Should you hire in-house or go with an MSP? Learn the pros and cons of each option here. When it comes to IT services — from daily maintenance and cybersecurity, to new installations...

Read Full Story »

Posted in: Uncategorized, Technology News

This video might save you thousands…

September 30th, 2019 by admin

Ransomware attacks are growing a staggering 350% each year. And to make matters worse, 43% of all cyber-attacks are aimed at small businesses. Why? Because more often than not, they don’t have the budget or expertise to protect themselves. Fortunately, knowledge is prevention in situations like this....

Read Full Story »

Posted in: Uncategorized, Technology News

Are you ready for the New IOS? Here’s How to find out.

September 29th, 2019 by admin

Are you excited about all the new iOS 13 features like Swipe to Type and Improved Dark Mode? Before you install, make sure your device is ready for iOS 13.   So maybe you’re not ready to pounce on a $1,099 iPhone Pro Max. But you do want the new iOS 13 features. It’s time for a major iOS update. But...

Read Full Story »

Posted in: Uncategorized, Technology News

Proven Ways Not to Lose To Ransomware

September 28th, 2019 by admin

Don’t let your small or medium business fall victim to ransomware. Make sure your data, network, equipment, and employees are safe from ransomware attacks.   Watch our video below to learn all about ransomware and please feel free to share with your staff and social media networks. October is Cyber...

Read Full Story »

Posted in: Uncategorized, Technology News

Everything You Need to Know About Power BI

September 25th, 2019 by admin

Use Power BI to Revolutionize How Your Company Analyzes Data Proper data analysis is critical to success in business. Learn how to better organize, visualize, and make insights about your company’s data with Power BI.   Basically, all businesses run on data — or at least, all businesses should run on...

Read Full Story »

Posted in: Uncategorized, Technology News

Important Notice: Windows 7

September 21st, 2019 by admin

January 2020 is right around the corner. In January 2020, Microsoft is ending support for Windows 7 and any devices will officially be no longer support by Microsoft. Systems running Windows 7 will no longer be protected by Microsoft patches, or supported through most 3rd party platforms and applications?...

Read Full Story »

Posted in: Uncategorized, Technology News

Using the Cloud to Boost Business

September 20th, 2019 by admin

Boost Business with the Cloud Using the cloud offers a variety of benefits for your business. Find out more about how you can use cloud technology to boost business.   The cloud has grown in popularity among businesses in all industries. However, if you have not already transferred your business’s data...

Read Full Story »

Posted in: Uncategorized, Technology News

The Startling Reason You Need to Upgrade Windows Now

September 19th, 2019 by admin

Delaying Windows 10 Upgrade: What Could Happen? Are your departments still working on Windows 7, which came out over 10 years ago? Find out the pressing reasons to upgrade to Windows 10 now and wait no longer. Launched in 2015, the latest iteration of the Windows operating system, Windows 10, offers...

Read Full Story »

Posted in: Uncategorized, Technology News

To Lease or Buy a Copier?

September 19th, 2019 by admin

Should You Buy a Copier or Lease It? Trying to decide whether to lease a copier or buy a copier? Find out the pros and cons. See when buying or leasing may be the best option for your business.   No single piece of equipment in the office takes more of a beating than the floor-standing copier. Day in...

Read Full Story »

Posted in: Uncategorized, Technology News

Why Do Workplace Copier Jams Keep Happening?

September 18th, 2019 by admin

Why the Office Printer Keeps Jamming Is a jamming printer or copier a common complaint? What’s that downtime costing you? Find out why the printer keeps jamming and how to prevent jams proactively. Paper jams in a busy office aren’t just frustrating for employees, earning endless mentions in team meetings....

Read Full Story »

Posted in: Uncategorized, Technology News

The New Ways Cybercriminals Pose a Threat to Organizations

September 14th, 2019 by admin

Cybercriminals no longer act alone. Find out the strategies and means cybercriminal networks are using to launch dangerous attacks against your organization.  According to technology industry blogs, cybercrime incidents are growing by 15 percent each year and cybercrime has become the most profitable...

Read Full Story »

Posted in: Uncategorized, Technology News

4 Ways IT Outsourcing Helps Your Business

September 9th, 2019 by admin

Do You Know the 4 Ways IT Outsourcing Improves Business Success? Many small and mid-sized companies underestimate the drawbacks of not having top-tier IT professionals in place. These 4 benefits highlight the need for change.   Are a business decision-maker wondering about when the best time to outsource...

Read Full Story »

Posted in: Uncategorized, Technology News

Free Microsoft Outlook Training

September 6th, 2019 by admin

Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”.  Yes, you can tune-in whenever and wherever you like.   This month’s training session: 4 Ways To Use Microsoft Outlook Efficiently. Our in-house...

Read Full Story »

Posted in: Uncategorized, Technology News

Ask Smart Questions about Solutions and Technology Expertise to Find a Superior IT Service Provider

September 4th, 2019 by admin

Here Are Top Questions to Ask Potential IT Service Providers Discover the most important questions to ask about products, quality, expertise, competency, security and breadth when selecting an IT service provider. Business leaders who want to cut operating expenses, improve efficiency and leverage the...

Read Full Story »

Posted in: Uncategorized, Technology News

The End of Windows 7 Support: Things to Know

September 4th, 2019 by admin

The Fall of Windows 7 Support: A Guide for Businesses According to Microsoft, Windows 7 support is ending. Find out what this change can mean for your Windows 7 computer systems in your business operation so you can start preparing now.  Beloved by many and still in use by a lot of business owners,...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Labor Day

August 30th, 2019 by admin

To make the most out of what we hope will be a gorgeous long weekend, we will be closing our office for the day on Monday, September 2nd. And as always, we’ll have technicians on call for all of our managed IT services clients, and you’ll be able to reach us by calling our office if any emergency technical...

Read Full Story »

Posted in: Uncategorized, Technology News

Business Continuity Planning: Developing An Impact Analysis

August 29th, 2019 by admin

According to FEMA, 40% of businesses hit with a disaster never recover, and this rate more than doubles for those without a business continuity plan. While the two are linked, a business continuity plan shouldn’t be confused with disaster recovery. You might have a great plan for getting things up and...

Read Full Story »

Posted in: Uncategorized, Technology News

Ready for Disaster? Tips for Creating a Smart Business Continuity Plan

August 27th, 2019 by admin

Mitigate Disaster with a Comprehensive Business Continuity Plan When you create a detailed business continuity plan, you can keep disaster from disrupting your operations. See how to get started here.   When disaster strikes, disruptions to your operations could negatively impact your construction projects,...

Read Full Story »

Posted in: Uncategorized, Technology News

Newly Discovered Security Flaws Put Windows Users at Serious Risk

August 26th, 2019 by admin

Microsoft Vulnerability Affects Most Recent Operating Systems Learn about two recently discovered vulnerabilities that could put your company’s computers and operations at risk and what Microsoft is doing to fix the issue. Two newly discovered security vulnerabilities could put Windows users at risk...

Read Full Story »

Posted in: Uncategorized, Technology News

Gold Partner Support Agreement

August 22nd, 2019 by admin

...

Read Full Story »

Posted in: Uncategorized, Phone System Documents

HIPAA Business Associate Agreement

August 22nd, 2019 by admin

...

Read Full Story »

Posted in: Uncategorized, Managed Services Documents

Terms Of Service

August 22nd, 2019 by admin

...

Read Full Story »

Posted in: Uncategorized, Managed Services Documents

Master Managed Services Agreement

August 22nd, 2019 by admin

...

Read Full Story »

Posted in: Uncategorized, Managed Services Documents

Texas Government Organizations Blasted In Coordinated Ransomware Attack

August 21st, 2019 by admin

Have you heard the news over in Texas? Over 20 government organizations across Texas were targeted in a coordinated ransomware attack. That’s right… These government organizations have been added to the ever-growing list of major attacks on government organizations in Florida, Albany, Atlanta, and Baltimore....

Read Full Story »

Posted in: Uncategorized, Technology News

Capital One Data Breach

August 20th, 2019 by admin

Recently, news broke about the latest large-scale data breach to hit a major organization. Capital One Bank has announced that millions of customers across the US and Canada have had their personal information compromised in one of the biggest breaches to ever happen to a financial services company....

Read Full Story »

Posted in: Uncategorized, Technology News

The Price of Getting Hacked

August 16th, 2019 by admin

Depending on the scope of the attack, the cost of getting hacked can be in the hundreds of thousands or more. Here’s what you need to know.  When it comes to cyberattacks, all too often the bad guys win. Hackers have targeted local governments, airports, banks, and businesses, stealing usernames, passwords,...

Read Full Story »

Posted in: Uncategorized, Technology News

Watch Out for Hidden Malware on Your Phone

August 14th, 2019 by admin

What You Need to Know About Android Malware Hackers are devising new ways to infect phones with malware. Learn about the latest attack on Android phones and how to minimize your risk of getting malware.  Since the first computer operating systems hit the market, malware has been a serious security concern....

Read Full Story »

Posted in: Uncategorized, Technology News

How to Leverage iOS12 Enhancements to Boost Productivity

August 13th, 2019 by admin

How to Use iOS12 to Instantly Share Information With Colleagues Want an easier way to communicate with your colleagues? Save time and reduce errors by learning how to instantly exchange information using iOS12’s share feature.  Beginning with Apple’s release of iOS8, it has been easier to share information,...

Read Full Story »

Posted in: Uncategorized, Technology News

How to Use Your Computer to Install Apps on Your Android Device

August 8th, 2019 by admin

Downloading Apps on Your Android Device: How to Use Your Computer Installing apps to your Android phone via your desktop computer (or other “unofficial sources”) is fast and easy. Learn the simple process right here.   One of the best things about Android devices is the fact that you can access and...

Read Full Story »

Posted in: Uncategorized, Technology News

Why Every Business Needs Cybersecurity

July 31st, 2019 by admin

Why Every Business Should Invest in Cybersecurity Cyber security is essential to businesses of all sizes. Learn how to keep your business up to date and protected from the most common digital threats.   Cybersecurity is no longer a concern exclusive to large corporations. Since the infamous attacks...

Read Full Story »

Posted in: Uncategorized, Technology News

Capital One Data Breach Affects More Than 100 Million Customers

July 30th, 2019 by admin

Capital One Data Breach Affects More Than 100 Million Customers and Small Businesses in The U.S. & 6 Million in Canada On July 29, 2019, Capital One reported that their customers’ confidential information was compromised. This includes the Social Security and bank account numbers of more than 100...

Read Full Story »

Posted in: Uncategorized, Technology News

Companies Held Responsible for Tech Security

July 30th, 2019 by admin

Major Fines for IT Data Breaches Outdated machines, software or employee practices can lead to major security problems. These big companies faced painful fines for their IT mistakes. As companies increase their online activity, data collection and eCommerce, the stakes will continue to rise. Companies...

Read Full Story »

Posted in: Uncategorized, Technology News

Online Free Excel Training: Tips & Techniques For Managing Workbooks

July 24th, 2019 by admin

Organization Shouldn’t Be Complicated Out of all of Microsoft’s Office programs, Excel is one of the most universally used. What started out as a fairly basic spreadsheet program has evolved into a must-have business tool. However, the more you use Excel, the more data your workbooks will accumulate....

Read Full Story »

Posted in: Uncategorized, Technology News

Keeping An Eye On The Dark Web?

July 24th, 2019 by admin

Keeping An Eye On The Dark Web? Do you know about the “Dark Web”? It’s the part of the Internet where your private data – passwords, social security, credit card numbers, etc. – could be for sale right now. Do you know how to check if they are?     The Internet isn’t all funny videos and social media....

Read Full Story »

Posted in: Uncategorized, Technology News

How to Know When to Outsource IT

July 22nd, 2019 by admin

Nearly every company must now rely on technology on a daily basis. For most companies, the role of technology will only grow in the future, making it even more important for all companies to have the tech support they need at all times. Depending on the situation, companies may hire employees to handle...

Read Full Story »

Posted in: Uncategorized, Technology News

Efficiently Manage Notifications In iOS 12

July 22nd, 2019 by admin

Apple’s mobile iOS operation system is one of the most popular platforms in the world. With more than 1.3 billion devices running iOS worldwide, Apple has clearly done an excellent job of providing a world-class experience for its users. Watch the video below or click here to watch on YouTube.   One...

Read Full Story »

Posted in: Uncategorized, Technology News

How Do I Choose a Cloud Computing Model?

July 19th, 2019 by admin

How Do I Choose a Cloud Computing Model? No matter what your company or organization specializes in, it’s sure that you have some form or forms of data that needs to be stored, well, somewhere. Before the invention of cloud computing, most company data was always stored on-site — that is, in the hard...

Read Full Story »

Posted in: Uncategorized, Technology News

Your MacOS Is Under Attack: 2019’s Biggest Malware Threats

July 16th, 2019 by admin

Your MacOS Is Under Attack: 2019’s Biggest Malware Threats The Mac operating system (MacOs) has frequently been hailed as one of the best systems for its resiliency to malware and typical viruses. But the days of MacOs standing strong and tall with no worries have really always been a misconception....

Read Full Story »

Posted in: Uncategorized, Technology News

How Are Face and Touch Recognition Changing iCloud Access?

July 15th, 2019 by admin

How Are Face and Touch Recognition Changing iCloud Access? Apple may be testing new security procedures for iCloud.com with its next OS release. 9to5mac has reported that the beta for iPadOS 13, iOS 13, and macOS Catalina can use Touch ID and Face ID to secure and access their devices. When Will the...

Read Full Story »

Posted in: Uncategorized, Technology News

Data Security is Vital to Reducing Business Risk

July 15th, 2019 by admin

Data Security is Vital to Reducing Business Risk Traditional business risk has fallen into a few different buckets with the economy and competitors being two of the major forces under consideration. The tides change, and businesses today must add some additional items to that list and one of the most...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft’s Hyper-V Server 2019 Finally Released: Here’s What You Need to Know

July 12th, 2019 by admin

Microsoft’s Hyper-V Server 2019 Finally Released After being plagued with everything from data loss issues to a lack of available hardware, Microsoft finally released their long-awaited Hyper-V Server 2019 to their Evaluation Center approximately eight months after the expected release date of October...

Read Full Story »

Posted in: Uncategorized, Technology News

Building a Rock Solid Cybersecurity Plan

July 11th, 2019 by admin

Cybercriminals may be going into a stealth mode, but that doesn’t mean that cyberattacks are slowing down — quite the opposite, in fact. According to the 2018 SiteLock Website Security Report, attacks increased by 59% and accelerated going into December. Record numbers of businesses are being infiltrated...

Read Full Story »

Posted in: Uncategorized, Technology News

Which Office 365 Plan Works Best for Your Organization?

July 9th, 2019 by admin

Microsoft Office products have become ubiquitous throughout a range of industries, and there are more choices than ever before to find the suite of professional office software tools you need to run your business effectively. While you can still find Office products available for a single licensing fee...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy 4th of July Everyone!

July 3rd, 2019 by admin

Got Your Sparklers Handy? The Fourth of July falls on a Thursday this year, but we aren’t letting the fact that it’s a weekday stop us from celebrating.     Of course, just because it’s a holiday, that doesn’t mean you’ll have to make do without us. You’ll be able to reach us at {phone} if any technical...

Read Full Story »

Posted in: Uncategorized, Technology News

Should Your Business Outsource IT Operations?

June 25th, 2019 by admin

There never seem to be enough hours in the day to get everything accomplished, and that goes double for small business owners. When you’re top dog in charge, every small problem or frustration heads your way. Technology support is one of the key complaints from staff members, especially when there are...

Read Full Story »

Posted in: Uncategorized, Technology News

What Is Managed IT Services & Who Provides Services

June 24th, 2019 by admin

As managed IT services have grown in popularity, you’ve probably heard the concept touted often as the answer to your business’s IT woes. Still, there can be plenty of mystery on the topic. What is managed IT services, exactly? How do organizations integrate managed IT services into their existing business...

Read Full Story »

Posted in: Uncategorized, Technology News

What Can A Business Impact Analysis Do For Your Organization?

June 21st, 2019 by admin

When a company functions at a high level, productivity and profitability appear seamless. But it’s also incumbent on decision-makers to understand the potential ramifications for business disruption. Without a working knowledge of how a breakdown in one area of an operation impacts the other moving...

Read Full Story »

Posted in: Uncategorized, Technology News

Spoofing & Hacking: What’s The Difference?

June 20th, 2019 by admin

Most people know not to open email attachments from senders that they do not know. Unfortunately, it is not just attachments from strangers that you have to be on the lookout for. It happens quite often that people will get emails that seem to be from known senders that have malicious attachments, or...

Read Full Story »

Posted in: Uncategorized, Technology News

Cutting These Two Corners Could Lead to Business Disaster

June 19th, 2019 by admin

Cost-cutting measures are not unusual for organizations as they traverse the standard lifecycle of products and services. What you decide to cut during the lean times can have just as much impact as to where investments go when your business is flush with cash. Some organizations start their cuts in...

Read Full Story »

Posted in: Uncategorized, Technology News

Google’s New Chrome Extension Gives Your Passwords a Checkup

June 18th, 2019 by admin

In early 2019, white-hat security expert Troy Hunt and other researchers shared a massive database of breached passwords and usernames. The stolen data constitutes 25 billion records and 845 gigabytes of stolen data. While many of the collected records are from previously reported thefts, there are...

Read Full Story »

Posted in: Uncategorized, Technology News

Important Warning From The FBI

June 17th, 2019 by admin

Hackers Now Using HTTPS To Trick Victims Via Phishing Scams Everything you’ve heard about the safety of https sites is now in question. According to a recent FBI public service announcement, hackers are incorporating website certificates (third-party verification that a site is secure) when sending...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Father’s Day!

June 14th, 2019 by admin

June 16th is Father’s Day, a great reason to spend a little quality time with the family doing a few of Dad’s favorite things.   Whatever your plans are, take some time this Sunday to let Dad know how much you appreciate everything he’s done for you over the years, and how glad you are to have him in...

Read Full Story »

Posted in: Uncategorized, Technology News

How Much Should A Small Business Spend On Information Technology?

June 13th, 2019 by admin

For small businesses, information technology spending is always a balancing act. On the one hand, you need to keep to your budget to maintain financial stability and weather the unexpected. On the other hand, you are well aware of the constant tech advances happening all around you and the last thing...

Read Full Story »

Posted in: Uncategorized, Technology News

How to Find the Right IT Services Company

June 12th, 2019 by admin

If your business has made the decision to contract with an IT services company for IT support, you’ve made the right choice. However, you’re not done yet. You still need to choose the IT services company that’s best for your business. In most markets, you’ll have choices — maybe too many choices. Use...

Read Full Story »

Posted in: Uncategorized, Technology News

4 Strategies For Super Strong Passwords

June 11th, 2019 by admin

Some days it seems like everything in our lives requires a password: banks, apps, debit and credit cards, online banking, business applications, healthcare accounts . . . the list is literally endless. Technology professionals recommend that you use a different and highly secure password for each site...

Read Full Story »

Posted in: Uncategorized, Technology News

Was Your Photo and License Plate Number Breached?

June 11th, 2019 by admin

 CBD Reports 100,000 Photo and License Plate Breach The U.S. Customs and Border Protection (CBP) reported today that nearly 100,000 travelers’ photos and license plate data were breached. If you’ve driven in or out of the country within the six-week period where the data was exposed, you could have been...

Read Full Story »

Posted in: Uncategorized, Technology News

Are You Prepared? Your 9 Step Local Business Disaster Recovery Plan

June 6th, 2019 by admin

Are you prepared for disaster to strike your business, whether natural or manmade? Many businesses aren’t. They either have no business disaster recovery plan, or the one they have is wholly insufficient. Is this really a big deal for your local business? Yes, it is. Forbes reports FEMA statistics that...

Read Full Story »

Posted in: Uncategorized, Technology News

LabCorp Data Breach: What We Know

June 5th, 2019 by admin

Are You One Of Many Affected By The LabCorp Data Breach? Financial & Personal Information of 7.7 Million Exposed Just yesterday we wrote about the Quest Diagnostics’ breach affecting nearly 12 million. Today we’re writing to tell you about a LabCorp breach affecting 7.7 million people. Both of these...

Read Full Story »

Posted in: Uncategorized, Technology News

How to Get the Most From Your Android Battery

June 4th, 2019 by admin

Battery technology has come a long way in the past several decades. Today’s lithium-ion batteries are a pretty amazing feat of engineering, offering high capacity, low power leakage, and comparatively long life. That said, they aren’t perfect, and they don’t last forever. Getting the most use out of...

Read Full Story »

Posted in: Uncategorized, Technology News

Quest Diagnostics Breach: Latest News

June 4th, 2019 by admin

Are You One Of Many Affected By The Quest Diagnostics Breach? Financial & Medical Information of 12 Million Exposed Quest Diagnostics reports that almost 12 million people could have been affected by a data breach. On Monday, June 3, 2019, Quest Diagnostics said that American Medical Collection...

Read Full Story »

Posted in: Uncategorized, Technology News

Managed IT Helps Your Bottom Line: 6 Ways How

June 3rd, 2019 by admin

Here’s an honest truth: managed IT services cost money. With any business expenditure, it’s a good idea to understand the value that the expenditure will bring to the organization. We believe businesses can improve on many fronts by implementing managed IT services. One of the biggest areas of benefit...

Read Full Story »

Posted in: Uncategorized, Technology News

SharePoint Introduces Intelligent Workplace Through Home Sites

May 31st, 2019 by admin

Microsoft recently announced major enhancements to Microsoft 365 (yes, you read that right — Office 365 is now a part of Microsoft 365), including significant upgrades to SharePoint. The innovation with perhaps the greatest potential is Home Sites. In today’s tech blog, we’ll explore what Microsoft...

Read Full Story »

Posted in: Uncategorized, Technology News

Using Personal Email In The Office?

May 30th, 2019 by admin

Personal email accounts for business purposes It can be tempting to use your familiar, personal email account to send and receive emails for your professional life – but you shouldn’t take the risk. Is it safe to use your personal email for business? Using your personal email to communicate for business...

Read Full Story »

Posted in: Uncategorized, Technology News

How to Copy Cell Formatting in Microsoft Excel

May 29th, 2019 by admin

Excel is a powerful application, but because it can do so much it can be easy to miss certain features that could make your life much simpler. Today’s quick tech blog shows you one of these features. We’ll look at how to copy cell formatting in Microsoft Excel without disturbing the contents of the cells...

Read Full Story »

Posted in: Uncategorized, Technology News

Shopping For a Retail POS System?

May 28th, 2019 by admin

Whether you are starting out or ready to upgrade, there is a lot to consider when you’re shopping for a retail POS. These topics will help accelerate your research. In a retail business, the selection of your point of sale software and hardware is a crucial one. You need to know that your selected vendor...

Read Full Story »

Posted in: Uncategorized, Technology News

What You Need to Know About NextGen Malware and AntiVirus Protection

May 24th, 2019 by admin

If you’ve heard the terms “NextGen Malware and Antivirus Protection”, you might think they were made up by a marketer who had a few too many lattes — but this type of security truly takes it up a notch from more familiar offerings. Today’s cybercriminals are becoming increasingly savvy and are finding...

Read Full Story »

Posted in: Uncategorized, Technology News

Honoring Those Who Gave Their Lives

May 24th, 2019 by admin

On Memorial Day we remember the veterans who made the ultimate sacrifice for our country. These brave men and women have dedicated their lives to honor the living and make our lives better.     Can’t see the video above?  Click Here. The History Of Memorial Day Memorial day is the most solemn American...

Read Full Story »

Posted in: Uncategorized, Technology News

5 Ways Managed IT Services Is the Right Choice for Your Business

May 23rd, 2019 by admin

Choosing a managed IT services firm to handle your business’s IT is the right choice for many businesses. Here are our top 5 reasons why. 1. Focus on Your Business’s Core Competencies Here’s the bottom line: unless you are a managed IT services firm, your core competency isn’t IT services. It’s something...

Read Full Story »

Posted in: Uncategorized, Technology News

How to RSVP to Invites With Outlook Mobile

May 23rd, 2019 by admin

  Outlook Mobile is a powerful mobile version of Microsoft’s popular Outlook application. Microsoft has provided users a standalone email app that’s packed with a real depth of features. Today we’re looking at how to quickly RSVP to meeting invites using Outlook Mobile. The best and quickest way to...

Read Full Story »

Posted in: Uncategorized, Technology News

Here’s What You Need to Know About SD-WAN Technology

May 20th, 2019 by admin

Moving from hardware solutions to software solutions isn’t a new concept for technology professionals, but network infrastructure has traditionally been a hardware-focused world even as applications move to the cloud. With the introduction of SD-WAN, or Software-Defined Wide Area Networks, IT professionals...

Read Full Story »

Posted in: Uncategorized, Technology News

Enable Do Not Disturb on Your Android Device

May 17th, 2019 by admin

Do Not Disturb on Android can do more than you might expect. Here’s how to enable and customize Do Not Disturb on your Android device.   Today’s quick tech blog explains how to enable Do Not Disturb on Android devices. We’ll also give a basic explanation of how to customize this feature, making it even...

Read Full Story »

Posted in: Uncategorized, Technology News

Can Your IT Company Handle Your Business Growth?

May 16th, 2019 by admin

A healthy, growing business is almost always a good thing. Still, expansion brings with it certain responsibilities on your part. If your business is growing quite quickly, it’s important to understand that large changes or adjustments may need to be made. This could mean hiring more employees, starting...

Read Full Story »

Posted in: Uncategorized, Technology News

Most Small Businesses Pay The Ransom

May 16th, 2019 by admin

Are you willing to pay the piper when it comes to cyberattacks? Despite the growing number of cyberattacks on small- and medium-sized businesses, there is still a lack of awareness or proactive defense of the networks, computer systems, applications and devices being used. This inattention means it’s...

Read Full Story »

Posted in: Uncategorized, Technology News

Critical Update From Microsoft: Remote Desktop Services

May 16th, 2019 by admin

Impacted Systems: Windows Server 2003 Windows XP Windows7 Windows Server 2008 Nonimpacted Systems: Windows 10 Windows Server 2016 Windows Server 2019 If you are still using Windows Server 2003 or XP, Windows 7, Windows 2008 R2, or Windows 2008 you could be in trouble. A wormable virus may be coming...

Read Full Story »

Posted in: Uncategorized, Technology News

Evaluating Digital Transformation Efforts

May 14th, 2019 by admin

Today’s businesses are nearly all in a period of transition. If you aren’t old enough to have lived it, all you need to do is stream a few episodes of just about any ’90s sitcom to realize that business has changed at an overwhelming pace since then. This change continues today. Companies are all at...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Mother’s Day!

May 10th, 2019 by admin

May 12th is Mother’s Day – what are your plans to mark the occasion? Flowers? A special meal? A day out with the kids?   Whatever your plans are, take some time this Sunday to celebrate all of the mothers in your life, not just your own. And if this is your day? The {company} team hopes that it’s a great...

Read Full Story »

Posted in: Uncategorized, Technology News

Malware attack hits US accounting firms

May 9th, 2019 by admin

A major accounting software and cloud services company has been hit by malware, affecting their many clients across the US. Wolters Kluwer, a major provider of tax accounting software and cloud services, has been hit by malware. The many financial software services they offer to clients across the...

Read Full Story »

Posted in: Uncategorized, Technology News

5 Must-Know Microsoft Outlook Hacks

May 7th, 2019 by admin

Take a minute to pull out your phone. How many email notifications are staring at you? 100? 3,000? More? Drowning in email is no way to live—or to conduct business. An out-of-control personal email account can cause plenty of problems, like missed bill payments. Even worse, an out-of-control business...

Read Full Story »

Posted in: Uncategorized, Technology News

How Can You Save Money With The Cloud?

May 6th, 2019 by admin

Cloud computing transformed the way companies approached their infrastructure. You’re not locked into using on-site resources only. Instead, you have access to a range of cloud-based service providers. It’s common knowledge that the cloud saves businesses money, but you may be wondering about the specifics...

Read Full Story »

Posted in: Uncategorized, Technology News

Four Amazing Tips on Using iPhones and iPads in Your Business

May 1st, 2019 by admin

Coordinating interactions between office staff and remote workers can be challenging. One way you can cut through a lot of the confusion that arises when trying to keep everything in sync is by leveraging your worker’s iPad and iPhone devices. It is a way of using something that is already in their...

Read Full Story »

Posted in: Uncategorized, Technology News

Hackers Steal Company Information

April 29th, 2019 by admin

Cybercriminals have started 2019 off by stealing more than 1.7 billion records. They look for data that is profitable in some way, whether they sell it directly or use it as part of another attack. A successful intrusion attempt comes from various factors, such as an employee downloading a malicious...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft Accounts Targeted For Months, Hackers Serve A Security Reminder

April 26th, 2019 by admin

Microsoft began notifying Outlook.com users of a 2019 security breach that occurred between January 1st and March 28th. Hackers were unintentionally given unauthorized access to some accounts, where they were then able to view subject lines, email addresses, and folder names. While no login details—including...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Administrative Professionals Day!

April 24th, 2019 by admin

April 24th is Administrative Professionals Day, which is an occasion worth celebrating. No office can function without hardworking and dedicated administrative staff, so why not take this as an opportunity to remind them how much you value them?     Treat your administrative staff to a little something...

Read Full Story »

Posted in: Uncategorized, Technology News

Inside The New Microsoft Edge Browser

April 23rd, 2019 by admin

Microsoft’s first version of the Edge browser fell far behind other options, gaining only a 4.4 percent market share compared to Chrome’s 65.5 percent, Internet Explorer’s 9.83 percent, and Firefox’s 9.62 percent. The company went back to the drawing board and created a new Edge that is based on the...

Read Full Story »

Posted in: Uncategorized, Technology News

Celebrate Earth Day This April 22nd!

April 22nd, 2019 by admin

    This year, what will you do to celebrate Earth Day? The 49th Annual Earth Day is nearly upon us. As always, it’s April 22nd and the perfect day to celebrate this beautiful blue planet we live on. Let’s learn more about what Earth Day is, where it comes from, and how you can celebrate. What is Earth...

Read Full Story »

Posted in: Uncategorized, Technology News

Tech Education: What Is Microsoft Office 365?

April 18th, 2019 by admin

  The ability to work anywhere used to be limited to freelancers and writers, but today’s professionals need the flexibility to be productive regardless of their physical location. Microsoft Office 365 provides the full-featured suite of services that businesses need to scale quickly and focus on core...

Read Full Story »

Posted in: Uncategorized, Technology News

Be Aware: ASUS Update Tool Hijacked By Aggressive Hackers

April 17th, 2019 by admin

Large software and hardware manufacturers are generally a trusted source for updates, but that same level of trust with consumers is what makes these groups a heavy target for hackers. The recent infiltration of ASUS made it all too clear that no one is safe from the threat of malware attacks. The Taiwan-based...

Read Full Story »

Posted in: Uncategorized, Technology News

What Are the Benefits of Outsourcing IT Services For Small Business?

April 16th, 2019 by admin

There is a point in every small business’s lifecycle when technology becomes integral to the business. With some organizations, this could be the first day they are in existence — with others, it may be several months to a year or more before technical challenges begin to invade business operations....

Read Full Story »

Posted in: Uncategorized, Technology News

A Whopping 94% Of Businesses Don’t Leverage The Software They Purchase

April 15th, 2019 by admin

Businesses spend a significant amount on their software solutions, but 94 percent of them don’t get the expected value out of them. Many roadblocks stand in the way of bringing new solutions into the office, from a lack of consideration for the end user to choosing platforms that can’t scale with the...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft Excel Tip: How To Copy Cells In Microsoft Excel

April 15th, 2019 by admin

Microsoft Excel is a staple program in Microsoft’s Office suite. It’s a powerful spreadsheet program that allows users to organize data and calculate results using a wide range of formulas. Let’s look at one basic element to this program: how to copy cells in Microsoft Excel. Basic Cell Copying Technique...

Read Full Story »

Posted in: Uncategorized, Technology News

The Countdown Is On: The California Data Privacy Act Goes Into Effect January 2020

April 12th, 2019 by admin

First, there was the GDPR, with organizations around the world scrambling to create cookie and privacy policies to ensure that their data storage and use would meet the restrictive standards imposed by the EU. For smaller organizations in the U.S., the GDPR didn’t cause quite the fuss as it did for...

Read Full Story »

Posted in: Uncategorized, Technology News

These Incident Response Tips for CISOs Can Help Protect Your Business

April 11th, 2019 by admin

You don’t have to look long or hard through the news to find the latest cybersecurity incident — or the terrible press and loss of business that the organization suffers due to their inability to quickly respond to the threat. Chief Information Security Officers (CISOs) are actively looking for ways...

Read Full Story »

Posted in: Uncategorized, Technology News

Windows 7 End Of Support Just Around The Corner

April 9th, 2019 by admin

If your company is still using the Windows 7 operating on your business computers, it’s time to look for a change. That’s because Microsoft is ending support for this popular and reliable operating system that has been popular with companies for years. On January 14, 2020, Microsoft will stop offering...

Read Full Story »

Posted in: Uncategorized, Technology News

Are You Good at Saying No & Setting Priorities?

April 5th, 2019 by admin

There are never enough hours in a day, but how you spend the hours that you do have can make all the difference in the world. Just think: business leaders such as Steve Jobs and Bill Gates have exactly the same 24 hours available to them as you do! All good business leaders have to determine the best...

Read Full Story »

Posted in: Uncategorized, Technology News

Security Update: What’s PhishPoint?

April 5th, 2019 by admin

The attack dubbed “PhishPoint” is a recent cyber-attack scheme being used by foreign hackers. It demonstrates the craftiness and the extent that cybercriminals will go to in order to harvest your Microsoft Office 365 credentials. It uses several familiar aspects of Office 365 to lull potential victims...

Read Full Story »

Posted in: Uncategorized, Technology News

Are You Budgeting for Cybersecurity as You Would Other Expenses?

April 4th, 2019 by admin

It’s difficult to scan through any news site and not see mention of yet another cybersecurity breach at an organization, and the devastation that can be caused to that business and the community are significant. Maintaining a robust cybersecurity presence is no different than budgeting for the cost...

Read Full Story »

Posted in: Uncategorized, Technology News

How Can Reliable Phone Services Help Our Company?

April 2nd, 2019 by admin

Communication is essential for any business today. Being able to connect with colleagues and customers is critical for getting work done. That means having a reliable, features-packed phone system that lets you communicate effectively while in and out of the office. Without a powerful business phone...

Read Full Story »

Posted in: Uncategorized, Technology News

What Is The Estimated Cost Of Your Next Ransomware Attack?

April 1st, 2019 by admin

Successful businesses require smart leadership. How does a company effectively protect its profits? Planning for profits should also include company-wide management of expenses and security planning is high on the list. If the average ransomware payment has reached close to $15,000, a company’s leaders...

Read Full Story »

Posted in: Uncategorized, Technology News

Celebrate World Backup Day on March 31st

March 29th, 2019 by admin

When Was Your Last Backup? Data backups are a critical part of protecting the information and files you cannot afford to lose. And yet, many people have bad backup habits – or no backup habits at all.     March 31st is World Backup Day – a perfect opportunity for you to update your existing backups,...

Read Full Story »

Posted in: Uncategorized, Technology News

What Exactly Does A Managed IT Services Company Provide?

March 28th, 2019 by admin

Running a business requires a great deal of focused attention. Unfortunately, when your technology team is spending a great deal of time dealing with login problems, software licensing, cybersecurity and more, it doesn’t leave a lot of time for growth activities and strategic thinking. As businesses...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft Excel Training [Free Online Course]

March 26th, 2019 by admin

Microsoft Excel Training   Excel is one of the most versatile and most useful programs in the Microsoft Office suite. It’s also one of the trickiest to master without a little help from someone who understands the ins and outs of Excel. Join us for a special three-part online Microsoft Excel training...

Read Full Story »

Posted in: Uncategorized, Technology News

Set Reminders to Stay on Track with Important Tasks

March 26th, 2019 by admin

  Raise your hand if you’re one of the millions of Americans who are overworked and don’t have enough hours in the day — isn’t that everyone? When you do manage to get into the groove of getting something done, it’s easy to forget everything else in the work or play. You may not even realize exactly...

Read Full Story »

Posted in: Uncategorized, Technology News

Are You Prepared For The End Of Windows 7?

March 26th, 2019 by admin

Living in a technology era that sees device upgrades and new products on what seems like an almost weekly basis, it’s difficult to imagine that Windows 7 has remained in play since its release in 2009. According to Net Market Share’s December 2018 data, 40.86 percent were still using Windows 7 compared...

Read Full Story »

Posted in: Uncategorized, Technology News

Windows 7 Support Is Ending

March 26th, 2019 by admin

  Did you know? Microsoft is ending support for Windows 7 in January 2020. Beginning this April, Microsoft will start displaying pop-ups on all Windows 7 computers alerting the users that their support for Windows 7 will be ending. Don’t be alarmed.  Microsoft also did the same thing with Windows XP...

Read Full Story »

Posted in: Uncategorized, Technology News

[VIDEO] What Is The Cloud?

March 25th, 2019 by admin

  While you hear the term frequently and see the images of puffy whiteness illustrating the concept, you may still be wondering, “What is the cloud?” Despite being a standard technology solution for many years, it’s still a good time to understand the basics of what the cloud is and how it can benefit...

Read Full Story »

Posted in: Uncategorized, Technology News

13 Effects That You Can Apply to the Apple Messages App

March 22nd, 2019 by admin

Back in 2018, Apple once again upgraded the iMessage app to include new messaging effects. Apple added these effects to enhance the messaging experience for iOS users. There are 13 different effects that you can use to add an attractive feature to your messages when using iOS 12 or later on an iPhone...

Read Full Story »

Posted in: Uncategorized, Technology News

Your Guide To Microsoft’s End Of Support

March 21st, 2019 by admin

In an ideal world, you’d never have any technical issues, and you’d never have to call Microsoft technical support. Everything should work perfectly, without bugs, slowdowns, crashes, or corruptions. Of course, technical issues are inevitable, and when you experience difficulties, you call technical...

Read Full Story »

Posted in: Uncategorized, Technology News

Why Is ITSM Important For Local Business?

March 21st, 2019 by admin

With today’s businesses moving a large portion of their information technology operations to the cloud, having holistic IT services management is more important than ever before. Making this shift provides organizations with an unprecedented level of flexibility, and cloud solutions are generally more...

Read Full Story »

Posted in: Uncategorized, Technology News

5 Cybersecurity Tips For Employees

March 20th, 2019 by admin

Imagine waking up one day only to realize that the company you work for has been hacked. Your files are missing, bank accounts are hijacked, and sensitive information is on the loose. Although this sounds like a rare situation, it has become more prevalent in this day and age. While there are some solutions...

Read Full Story »

Posted in: Uncategorized, Technology News

Severe Ransomware Attack Hits Global Firm

March 19th, 2019 by admin

Norsk Hydro just got hit with a major ransomware attack that took down their entire worldwide network. It happened this morning, Tuesday, March 19, 2019, and we wanted to share this with you. They experienced widespread system outages. This has been such a disaster that their aluminum production plants...

Read Full Story »

Posted in: Uncategorized, Technology News

Reduce Travel Costs & Expense With Video Calling Apps

March 19th, 2019 by admin

Endless airline terminals. Overpriced airport food. Overly-close seating on packed planes. What’s there to love about business travel? Sure, there are some road warriors who appreciate never having to clean a room or make a bed as they spend all their time in hotels, but for most people, business travel...

Read Full Story »

Posted in: Uncategorized, Technology News

New Threat Advisory: TrickBot (Warnings/Recommendations)

March 18th, 2019 by admin

TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you need to know to protect your organization from TrickBot. Don’t Get Tricked By TrickBot TrickBot is up to its tricks again. Once cyber experts get a...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy St. Patrick’s Day This Sunday

March 15th, 2019 by admin

March 17th is one of our favorite days of the year – St. Patrick’s Day. For some, it’s a day to celebrate centuries of rich culture and Irish heritage, and for others, an opportunity to have a pint or two with friends.   However you’ll be spending this St. Paddy’s, our team hopes you have a fun and...

Read Full Story »

Posted in: Uncategorized, Technology News

How To Create Information Gathering Forms With Microsoft Office 365

March 13th, 2019 by admin

It may surprise you, but Microsoft Office 365 has a fantastic solution for creating simple quizzes, polls and surveys — and you already have access to this functionality! Microsoft Forms is relatively new, as it was only launched in June 2016, but this lightweight web app is an excellent way to gather...

Read Full Story »

Posted in: Uncategorized, Technology News

How Much Time Are You Losing To Technology Issues?

March 13th, 2019 by admin

No matter how good technology gets, technical issues are still and will continue to be a major cause of lost productivity for individuals and companies. Problems with slow or crashed computers, loss of internet service, printers not working, dropped telephone calls, and other annoying little gremlins...

Read Full Story »

Posted in: Uncategorized, Technology News

Warning: Foreign Hackers Compromised Citrix Systems

March 11th, 2019 by admin

Citrix said the FBI warned them on Wednesday, March 6th that hackers compromised its IT systems and stole “business documents.” Citrix doesn’t know precisely which documents the hackers obtained nor how they got in. It’s suspected that this is a sophisticated cyber espionage campaign supported by a...

Read Full Story »

Posted in: Uncategorized, Technology News

Never Lose A Receipt Ever Again

March 11th, 2019 by admin

Tired of Not Getting Reimbursed for Business Expenses? Never Lose Your Receipts Ever Again!   Maintaining receipts is a fact of life for many people, but it can be extremely frustrating. Tiny pieces of paper that have to be maintained and categorized long enough to submit your expenses for reimbursement...

Read Full Story »

Posted in: Uncategorized, Technology News

Spring Forward This Sunday

March 8th, 2019 by admin

Daylight Saving Time for 2019 starts on Sunday, March 10th. I’m sure you know how Daylight Saving Time (DST) works, but did you know not everyone in the US observes this time change? Arizona hasn’t observed DST since 1967, and Hawaii has never used DST. Michigan skipped DST from 1969 – 1973, while Florida...

Read Full Story »

Posted in: Uncategorized, Technology News

What are the Top Benefits Of IT Services To Local Small Business?

March 7th, 2019 by admin

Why Do Local Small Businesses Need IT Services? Many small business owners are entrepreneurial and want to do as much as possible on their own. However, specific tasks require technical expertise that would distract owners from operating their businesses. IT support services are a perfect example of...

Read Full Story »

Posted in: Uncategorized, Technology News

Joni C. El Dorado Union High School District – Placerville CA

March 5th, 2019 by admin

"Thank you so much. You are awesome!"...

Read Full Story »

Posted in: Uncategorized, FEEDBACK FROM OUR RAVING FANS THROUGHOUT CALIFORNIA

Why You Need A Plan For Sharing Critical Passwords

March 4th, 2019 by admin

Many companies password protect their files and applications and for good reason. There are hackers trying every day to break into a system and obtain files and information. Most businesses are smart about applying passwords to protect their information. However, many of them fail to think about sharing...

Read Full Story »

Posted in: Uncategorized, Technology News

The Ultimate Small Business Owner’s Guide to Ransomware

March 4th, 2019 by admin

Your employee innocently clicks a link within an email or visits a sketchy website and the next thing you know your digital assets are being held hostage by a cyber attacker. It only takes a few keystrokes to cause potentially irrevocable damage to your systems, and hackers are always looking for new...

Read Full Story »

Posted in: Uncategorized, Technology News

Why Do Hackers Target Small Businesses?

February 28th, 2019 by admin

Why Small Companies is the First Target for Online Hackers According to the SBA, small business employs less than 500 people and realizes less than $7 million in profits annually. This standard defines a small company across the global business world. A large percentage of these smaller businesses operate...

Read Full Story »

Posted in: Uncategorized, Technology News

Should Local Companies Outsource IT?

February 26th, 2019 by admin

Technology is the backbone of every business from, the smallest family-owned retail store to the largest international corporations. Companies everywhere depend on their technology to help them to reach their goals and stay competitive in a rapidly growing marketplace. However, when you combine the...

Read Full Story »

Posted in: Uncategorized, Technology News

TOTLCOM Helps Well-Pict Berries Recover From A CryptoLocker Nightmare While Saving Them Money

February 22nd, 2019 by admin

EXECUTIVE SUMMARY It all started with a dream 50 years ago.  Tim Miyasaka formed a marketing and sales organization called Well-Pict Berries.  He worked with independent growers and experienced marketing and sales professionals to make his dream come to fruition. Now Well-Pict Berries has their own...

Read Full Story »

Posted in: Uncategorized, Case Studies

Selecting The Right Business VoIP Provider [2019 Guide]

February 21st, 2019 by admin

To experience growth and stay relevant in their given industries, companies rely on productivity-enhancing and cost-effective communication systems that provide a robust, efficient platform for critical interactions, both internal and external. Voice over Internet Protocol (VoIP) systems have risen...

Read Full Story »

Posted in: Uncategorized, Technology News

How Advanced eDiscovery In Microsoft 365 Helps Manage Data

February 19th, 2019 by admin

  Do you have a lot of data? Are you able to organize your data in a convenient logical way and then search for it with ease and/or with advanced search criteria so that the results are not in the hundreds but in the tens or less? Is managing it or finding specific data at any given time proving time-consuming?...

Read Full Story »

Posted in: Uncategorized, Technology News

Can 2 or More Monitors Increase Staff Productivity?

February 19th, 2019 by admin

Looking for ways to help your team accomplish more? Consider equipping their workspaces with additional monitors. Skeptics are likely shaking their heads at this, wondering, “Will that really improve productivity, or only give my employees an extra incentive to stream videos or play games? Aren’t more...

Read Full Story »

Posted in: Uncategorized, Technology News

Feeling The Love?

February 14th, 2019 by admin

There is a lot to love about the work that you do, and hopefully, your technology is part of that. Loving your IT means having a great relationship not only with the devices, software, and applications you use each day, but with the folks who look after them.   If you’ve stopped feeling that spark with...

Read Full Story »

Posted in: Uncategorized, Technology News

The Risks Of Using Auto-Complete For Passwords

February 13th, 2019 by admin

The auto-fill feature that makes it easy to enter in usernames and passwords on various websites may be putting your information at risk. While auto-fill is a convenient way to keep track of the many combinations of letters, numbers and special characters you need to access sites, the feature is also...

Read Full Story »

Posted in: Uncategorized, Technology News

14-yr-old Teen Who Discovered Eavesdropping Bug to Be Paid by Apple

February 13th, 2019 by admin

Apple is yet to disclose how much it is going to reward a 14-year-old U.S. teenager for discovering a massive security breach on its FaceTime video call system. It is believed that part of the reward money will be set aside for his high school education fund. On Thursday, Grant Thompson noticed the...

Read Full Story »

Posted in: Uncategorized, Technology News

Business Insights With Visio and Power BI

February 12th, 2019 by admin

Microsoft’s Visio Visual and Power BI are two extremely useful software tools that help business owners store, organize, and interpret data with easy-to-understand visual representations.   Using these tools can take your business to the next level. Still, many business owners don’t know about Visio...

Read Full Story »

Posted in: Uncategorized, Technology News

Why Local Companies Need To Hire A Local Cybersecurity Specialist

February 12th, 2019 by admin

Cybersecurity threats have shown no signs of slowing down, and small and mid-sized organizations are expected to be more heavily targeted going forward. Although splashy headlines about Fortune 500 companies suffering breaches may lead some business leaders to think that hackers are after big corporations,...

Read Full Story »

Posted in: Uncategorized, Technology News

The Most Common Errors Local Businesses Make When Hiring an IT Consultant

February 11th, 2019 by admin

Hiring an IT consultant is a proven method of boosting small to midsize businesses beyond their current capabilities. Rather than hiring full-time employees or tying up internal resources, businesses can allow an IT consultant to do some of the heavy lifting. That’s not to suggest that hiring an IT...

Read Full Story »

Posted in: Uncategorized, Technology News

6 Top Tips To Why Outsourcing IT Support Makes Sense

February 8th, 2019 by admin

If you own or manage a company and are considering outsourcing your IT services, you’re on your way to markedly reduced expenditures and greatly improved cybersecurity and technology. Still wondering about the benefits of outsourcing IT? Not sure how to go about hiring a managed IT service provider?...

Read Full Story »

Posted in: Uncategorized, Technology News

How Can I Enter and Analyze Data via a Data Entry Form in Microsoft Excel?

February 6th, 2019 by admin

You can create a data entry form in Microsoft Excel without using VBA or even recording a macro. If those terms don’t mean anything to you, don’t worry. You won’t need to learn them. Excel has a hidden tool you can use to make dreaded data entry fast and easy. Using a data entry form lets you view one...

Read Full Story »

Posted in: Uncategorized, Technology News

How To Set Up Your Microsoft Office 365 Email On Your Smartphone

January 31st, 2019 by admin

Do you want to have the ability to stay on top of your emails from anywhere without the need to learn a new email system? Then enjoy the convenience of using your Microsoft Office 365 email and calendar directly on your smartphone. The Microsoft Outlook app is available for both iPhone and Android devices,...

Read Full Story »

Posted in: Uncategorized, Technology News

Urgent Tech Tip: Disable Facetime On Your iPhone

January 30th, 2019 by admin

A major FaceTime bug discovered recently has left Apple device users skittish about yet another privacy concern and forced the tech giant to scramble for a fix for the issue. For users of Macs or iPhones, understanding the FaceTime flaw and knowing how to disable the function are important steps until...

Read Full Story »

Posted in: Uncategorized, Technology News

Microsoft Office 365 Business vs. Microsoft 365

January 30th, 2019 by admin

Two subscription-based software programs available from Microsoft are Office 365 and Microsoft 365, both developed for small to medium-sized businesses and even larger companies. There are some similarities and differences between the two to help you decide which one you need for your organization....

Read Full Story »

Posted in: Uncategorized, Technology News

Data Privacy Day: Respecting Privacy, Safeguarding Data, and Enabling Trust

January 28th, 2019 by admin

There is no better time than Jan. 28 to turn your attention to the importance of data privacy and all that it entails. During National Data Privacy Day, numerous businesses, nonprofit organizations, government entities, and individuals will come together to spread awareness about safeguarding data,...

Read Full Story »

Posted in: Uncategorized, Technology News

4 Rock Solid Reasons Why Outsourcing Your IT Support Is A Smart Move

January 28th, 2019 by admin

As a business owner, one of your most pressing concerns should be improving the technology that drives your business. There are so many reasons to care about your company’s IT. Here are just a few: Your customers and clients will inevitably want better technology Your employees need to do their jobs...

Read Full Story »

Posted in: Uncategorized, Technology News

Windows 7: Under One Year Until Support Ends

January 24th, 2019 by admin

Use Windows 7? Do you love your Windows 7? Will your need or desire to continue to use Windows 7 surpass this year? If so, you should be aware that in just under one year — January 14, 2020, specifically — Windows 7 Extended Support ends for most users. As such, there are things you need to know and...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy MacIntosh Computer Day

January 24th, 2019 by admin

January 24th is Macintosh Computer Day. On this day we celebrate the innovation, skill and can-do spirit that shaped the future of computing. We recognize the history of Apple. Back in 1984, its creators with Steve Jobs at the helm introduced the first Macintosh computer, now known as Apple or Mac to...

Read Full Story »

Posted in: Uncategorized, Technology News

What Are the 3 Big Changes at Microsoft in 2019?

January 23rd, 2019 by admin

Ever since Microsoft incorporated as a company in April 1975, it has led the way in releasing innovative computing products for home and business users. From the release of its first operating system to the computer mouse to Microsoft Office, the company has always been one step ahead of the competition...

Read Full Story »

Posted in: Uncategorized, Technology News

Happy Martin Luther King Jr. Day

January 21st, 2019 by admin

Remembered mostly for his “I Have a Dream” speech, Martin Luther King Jr. was a man who fought to end segregation in this country. On this day, we remember someone who devoted their life to achieving racial equality. Martin Luther King Jr. was born in Georgia in 1929. He graduated from high school at...

Read Full Story »

Posted in: Uncategorized, Technology News

Is Your Business Being Taken Care Of By A Professional Help Desk Team?

January 18th, 2019 by admin

As much as people hope their business can run like a well-oiled machine, the truth is issues are inevitable. With businesses using an increasing number of technologically advanced tools, many issues experienced in the workplace have to do with the technology itself. If a system or tool fails or becomes...

Read Full Story »

Posted in: Uncategorized, Technology News

Is My Company At Risk If I Don’t Have A Managed IT Services Company?

January 17th, 2019 by admin

Of the risks your company faces on a regular basis, those associated with your IT department are likely a low concern and priority. The fact is, in today’s world most office professionals are capable of conducting the majority of their own IT work as needed for their individual devices. However, that...

Read Full Story »

Posted in: Uncategorized, Technology News

FBI Warns Businesses Of Cyber Attack From China

January 17th, 2019 by admin

Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has spiked in the past 18 months. Hewlett Packard and IBM are among the businesses most recently targeted. There’s a National...

Read Full Story »

Posted in: Uncategorized, Technology News

Is My Business at Risk if I Don’t Have Managed IT Services?

January 14th, 2019 by admin

Your business is at a higher risk for security breaches and data when you don’t utilize a managed IT services company. A managed IT service company is more affordable than you realize. Managed IT service can be priced as a flat monthly fee, a per-user fee or a per-device fee. Then your business has...

Read Full Story »

Posted in: Uncategorized, Technology News

The Hidden Costs of Your Next Data Breach

January 11th, 2019 by admin

Ask any small or medium-sized business owner and they’ll tell you the same thing: They’re terrified of a data breach. Sure, their fears might not exist on the same plane as, say, a Target or a Wells Fargo, but that doesn’t mean they’re not real and quantifiable. The average numbers are pretty scary,...

Read Full Story »

Posted in: Uncategorized, Technology News

What Should Be In Your 2019 Technology Strategic Plan

January 10th, 2019 by admin

Making an Ultimate Technology Plan for the New Year Times are changing. Apparently, this is the case considering we’re about to head into 2019. How is your current technology holding up at your company? If you feel like there are certain things that you need to change up to stay competitive, it might...

Read Full Story »

Posted in: Uncategorized, Technology News

8 Amazing Tips To Take Awesome Photos With Your iPhone

January 10th, 2019 by admin

Smartphone technology and the internet have made it possible for us to share ideas—and do business—with people all over the world. Learning to use the powerful tools we have at our fingertips more effectively is one of the most significant challenges of our time. Today’s consumers aren’t just looking...

Read Full Story »

Posted in: Uncategorized, Technology News

Will Cybercriminals Shutter Your Business In 2019?

January 10th, 2019 by admin

If the frightening headlines about massive data breaches were not warning enough, upwards of 60 percent of all small and mid-sized businesses, reportedly shutter within six months of a systems hack. The leading causes of nefarious systems incursions are reportedly caused by about 25 percent of valued...

Read Full Story »

Posted in: Uncategorized, Technology News

Top 8 Cybersecurity Concerns For Local Businesses

January 7th, 2019 by admin

As businesses add more layers of cybersecurity to their arsenals, cybercriminals are finding new ways to attack system, networks and devices. There is a constant stream of emerging threats that can mean trouble for companies of any size. Why Is Data Security a Major Challenge Going Forward? Businesses...

Read Full Story »

Posted in: Uncategorized, Technology News

SCAM ALERT: Google Play Gift Cards

January 6th, 2019 by admin

If there’s a will there’s a way when it comes to scammers, especially with gift cards. Everyone loves gift cards. Consumers love how easy it is to purchase gift cards, use gift cards and even give gift cards. It’s as simple as buying a card at a brick and mortar store or clicking a few buttons and almost...

Read Full Story »

Posted in: Uncategorized, Technology News

World Braille Day

January 4th, 2019 by admin

On January 4th, 1809, Louis Braille was born. Louis Braille was a child who lost his vision in an incident involving a sharp tool at the age of 3. During his early life, Louis had an interest in “night writing”, a military code used by the French Army in the 1800s. This “night writing” was a way for...

Read Full Story »

Posted in: Uncategorized, Technology News

Should Your Business Upgrade It’s Website To WordPress 5.0.2

January 4th, 2019 by admin

Only a few short weeks ago, we wrote about the introduction of WordPress 5.0 in early December and discussed whether or not your company should upgrade now, never or at a later date. Our recommendation was to wait until some of the bugs had been worked out of the system and until your business has a...

Read Full Story »

Posted in: Uncategorized, Technology News

The 2019 Cyber Security Guide For Financial Professionals

January 3rd, 2019 by admin

The securities industry has been as vulnerable to cyber attacks in 2018 as any other industry. According to the SEC’s Enforcement Division newly created Cyber Unit (formed in 2017 to enhance the ability of the Commission to identify and investigate all cyber-related threats to firms), 20 actionable...

Read Full Story »

Posted in: Uncategorized, Technology News

What Is The Microsoft 365 Freelance Toolkit

January 2nd, 2019 by admin

Companies today are increasingly relying on freelancers to support one-time or ongoing projects. The growing need for freelance support can create complex challenges for companies. How, for example, can companies manage projects across time zones? How can freelance and in-house staff access the same...

Read Full Story »

Posted in: Uncategorized, Technology News


VoIP Desk Phone with TOTLCOM Voice and Data Systems Logo

More Accessible and Cost-Effective Business Telephone Services

Fill out the form to get started.

CA Licensed Contractor #475236

TOTLCOM, Inc. is one of the largest and most dependable IT companies serving Central & Northern California. We know businesses like yours need technology support in order to run highly-effective organizations. Leverage pro-growth technology services for your company now.

Cal. Civ. Code § 1798.102 - Do Not Sell My Personal Information