When does billing start for my service(s)?

June 5th, 2018 by admin

TOTLCOM works to get you up and running as soon as possible. Our billing department will begin billing two days after we inform you that your system is ready for activation. ...

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Posted in: Uncategorized, Operations Questions

How long is it going to take to fix my issue?

June 5th, 2018 by admin

TOTLCOM takes customer support seriously. We employ highly trained engineers to keep you up and running. Many problems can be resolved remotely, while some problems require a more in-depth approach. Our SLA details the specific customer service guarantees you can count on. ...

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Posted in: Uncategorized, Operations Questions

What happens if I move?

June 5th, 2018 by admin

TOTLCOM's Customer Care Specialists work hard to make your company's move as seamless as possible. They will make the necessary arrangements with your carrier to set up your service and get it connected at your new location. ...

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Posted in: Uncategorized, Operations Questions

How do I disconnect my service?

June 5th, 2018 by admin

If at any time you choose to terminate your service with TOTLCOM, let us know 40 days prior to the final date on which you need access to your service. We'll handle the rest. ...

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Posted in: Uncategorized, Operations Questions


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TOTLCOM, Inc. is one of the largest and most dependable IT companies serving Central & Northern California. We know businesses like yours need technology support in order to run highly-effective organizations. Leverage pro-growth technology services for your company now.

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