November 16th, 2023 by admin
TOTLCOM is proud to announce that we have received Mitel's Technical Excellence badge! We are honored to be recognized by Mitel for our hard work and quality services. For those who don't know, the Technical Excellence badge is awarded to partners...
Posted in: business services, About TOTLCOM, News
May 23rd, 2023 by admin
A help desk is the first point of contact for customers and employees who need technical assistance or advice. It is a customer service function that offers support to users who are having issues with hardware, software, networks, or applications....
Posted in: Customer Support Questions
February 28th, 2023 by admin
VoIP is an extremely cost-effective solution for businesses of all sizes. With VoIP, you can save on long-distance and international calling fees, as well as setup costs. It also integrates with your current telephone system, so there are no additional...
Posted in: Phone services, Solutions, Services, Managed IT Services
April 12th, 2021 by admin
At TOTLCOM, we are always trying to improve our business operations, whether that is by offering better services and solutions to our customers or improving our in-house practices. Recently, we decided to switch from Tigerpaw to ConnectWise...
Posted in: Solutions, Services, Case Studies
July 26th, 2017 by admin
At TOTLCOM Inc, we pride ourselves on offering the best customer service we can. And one of the services we offer on our website is a comprehensive and rich FAQ section that is packed with information on many topics. Being in the telecommunications world...
November 11th, 2015 by admin
We love hearing what our customers think of our products and services. We strive to provide the best voice and data services around. Dr. H from Surgical Arts in Sacramento, Ca recently had some nice things to say. He said, "... you guys are awesome. I...
Posted in: Testimonials
August 12th, 2014 by admin
At TOTLCOM, Inc. we have made sure that our employees understand what the laws are with regards to patient security and privacy. With the variety of health care companies TOTLCOM, Inc. serves, we are choosing not to be a liability. Our employees have...
Posted in: Solutions
July 13th, 2014 by admin
TOTLCOM’S Gold PARTNER Support plan keeps our customers happy. Why? Because anytime you want something done for your system, you can call us and you won’t get a bill for it. There is no charge on parts or labor for repairs and no costs for labor to...
Posted in: business services
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