TOTLCOM is one of the largest and most dependable IT companies serving Central California & Northern California. TOTLCOM is proud to be authorized and qualified to represent ShoreTel VoIP Business Telephone Systems and Toshiba Business Phone Systems.

TOTLCOM has been a leading business phone service company for over 40 years. We pride ourselves in reliably delighting our customers with highly trained and industry certified IT Professionals, out-of-this-world Customer Service, excellent Product Guarantees and cutting-edge Technology Products, IT Security, and IT Support Service that offer our customers an increase in profitability and a competitive advantage.

Invoice Fraud Alert. Warning: Scam Organization is sending out fraudulent maintenance contracts. Please do not send them money!

The Department of Consumer Protection has launched an investigation into a company that has sent invoices to state agencies and may also be targeting municipalities, schools, businesses and other government agencies, for a warranty to cover preventative maintenance for technology services. Department of Consumer Protection Commissioner William M. Rubenstein is warning organizations to be alert to this and similar solicitations and billing-related scams.

Department of Consumer Protection Press Release »

US Telecom Association - Invoice Fraud Alert »

Call Manager for Toshiba IPedge Wins CRM Excellence Award

Toshiba Call Manager has won a 2013 CRM Excellence Award from CUSTOMER Magazine.

This is the 9th product award for Call Manager! "Toshiba has demonstrated to the editors of CUSTOMER magazine that Call Manager improves the processes of their clients' businesses by streamlining and facilitating the flow of information," said Rich TEhrani, TMC’s CEO and Group editor-in-chief.
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Native SIP Trunking for Shoretel Systems

TOTLCOM and American Broadband Services (ABS) are proud to announce the availability of "Native" SIP trunking for ShoreTel systems.

Migrating to native trunking via SIP can bring many benefits, such as eliminating the need for numerous expensive PRI T-1′s cards and simplifying network management by running all internal and PSTN calls over IP. Until now, IP Trunking for ShoreTel phone systems required some type of Session Border Controller which added significantly to cost. ABS and TOTLCOM have developed, tested and implemented a low cost solution to this issue.
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