TOTLCOM is one of the largest and most dependable IT companies serving Central California & Northern California. TOTLCOM is proud to be authorized and qualified to represent ShoreTel VoIP Business Telephone Systems and Toshiba Business Phone Systems.
TOTLCOM has been a leading business phone service company for over 40 years. We pride ourselves in reliably delighting our customers with highly trained and industry certified IT Professionals, out-of-this-world Customer Service, excellent Product Guarantees and cutting-edge Technology Products, IT Security, and IT Support Service that offer our customers an increase in profitability and a competitive advantage.
TOTLCOM Rated "World Class" in Customer Satisfaction by
TOTLCOM Inc. today announced it has earned a ShoreTel® partner customer
experience award. ShoreTel, the leading provider of brilliantly simple phone systems
and unified communications solutions, recently announced award recipients for the
first half of the partner year (October 2013 through March 2014), and TOTLCOM was
honored as a customer satisfaction achiever in its Champion Partner program.
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The Department of Consumer Protection has launched an investigation into a company that has sent invoices to state agencies and may also be targeting municipalities, schools, businesses and other government agencies, for a warranty to cover preventative maintenance for technology services. Department of Consumer Protection Commissioner William M. Rubenstein is warning organizations to be alert to this and similar solicitations and billing-related scams.
The Steps We Take To Set Ourselves Apart
This is of particular interest to those of you who are in or associated with the medical profession. TOTLCOM Inc. and every single employee is HIPAA* Certified! What does this mean for you? Put simply, you can work with absolutely anyone on our team with complete confidence that your patient/client information is secure. Using third party training and testing, we took the initiative to make sure every one of our employees understands what the law is and what the requirements are. It is important to remember that if one of your vendors ever has any access to your network or to your physical office, they should be HIPAA certified. The medical profession is of great importance to us and we believe that training and certifying our entire staff on HIPAA, whether or not they work directly with you on a technical level, just makes sense.
*Health Insurance Portability and Accountability Act defines policies, procedures and guidelines for maintaining the privacy and security of individually identifiable health information. Severe penalties exist for failure to comply.