Sam: I do not know if you truly understand what a blessing your staff is. I have worked in large (Matsushita) and small (Twin Dolphin Games) with many vendors over the past 35 years, and your staff is a true gem. They are competent, thorough and most of all FUN! They enjoy their work, they are great at it, and that is contagious throughout the whole company. Outstanding service! Without a doubt you folks are the BOMB! It was handled almost before it was reported! May your leadership continue to shine as an example for them to follow!