“TOTLCOM has provided Pacific Plug & Liner outstanding support for our phone system over a period of several years. We recently had a problem with our wireless handheld devices locally on site that was slightly out of TOTLCOM’s core area of expertise. Rather than just say, “I’m sorry, we don’t work on that”, our Sales Representative, Brian McDermott went out of his way to find us local network support to solve the problem. Because our Corporate offices are in Washington, his efforts saved my network engineer an expensive, unnecessary trip to our Watsonville facility. As a Customer, I really appreciated his willingness to go above and beyond to help us out.”