(Special Comments From a National Account IT Manager, with Toshiba locations throughout the country):

To Teleco:
Toni from the NOC was onsite at branch 142A last week and was able to work with a tech by the name of Tom Moore from TOTLCOM. She states that he was one of the best she has worked with and with all the issues we have been having with techs in 14HR (Roseville), we wanted to let you know that TOTLCOM (Especially Tom Moore) is a preferred vendor. When dealing with orders in this area (they say they go as far South as Bakersfield and San Francisco) please use this vendor.