The Central California Food Bank fights hunger by gathering and distributing food, engaging in partnerships that advance self-sufficiency, and by providing community leadership on issues related to hunger. They serve over 280,000 people each month in Fresno, Madera, Kings, Kern and Tulare Counties.
The Food Bank relies on their technology to support their shipments of over 40-million pounds of food each year. When they had problems with their Wi-Fi and needed updated business phone services, they contacted TOTLCOM.
What Challenges Do Nonprofits Like The Central California Food Bank Face?
Nonprofit organizations deal with unique challenges and different demands than businesses in the for-profit world. They depend on funding and donations and must watch every dollar they spend.
With an increasing dependence on technology, it’s critical that an IT service provider understand this and help them use cost-effective solutions. TOTLCOM addresses these challenges and ensures charities like the Central California Food Bank get the most out of their technology.
Why Did The Central California Food Bank Choose TOTLCOM?
The Food Bank’s previous tech had worked with TOTLCOM. He knew that we provided great services. So when he decided to leave, he suggested that the Food Bank contact us. They were getting ready to move to another location and needed help transitioning their technology over to their new site.
What Did We Discover When We Assessed Their IT?
We found that their phone system was out of date. They also lacked a centralized Wi-Fi system for their warehouse that supports the 40 million pounds of food shipments they send out each year.
What Solutions Did TOTLCOM Install and Deploy?
What Were The Results Of TOTLCOM’S Service?
The Food Bank now has the updated and new services they need to provide help to the communities they serve. Robin from The Central California Food Bank tells us more:
“TOTLCOM handled the whole process so well that we didn’t have any disruptions in our services. They moved everything, got it all set up, and ensured the process was painless for our office and warehouse staff.
We had been experiencing issues with our phone carrier which caused significant issues for those we serve. We’re responsible for delivering food, and the organizations we assist need to know our delivery times and reach us to place orders.
TOTLCOM came on site and spent the entire day working with the phone provider to get our company up and running properly. With our new phone service, we can cost-effectively communicate with our team, vendors, and volunteers.
TOTLCOM provides exceptional service. I recommend other nonprofits and businesses contact them for cost-effective technology solutions and service.”
Find out how TOTLCOM can help your nonprofit or business use cost-effective technology solutions. Contact us and one of our technicians will conduct a complimentary IT assessment to see how we can help.
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