Small businesses and growing mid-size companies are the backbones of California’s economy. But they are more than that, right?
Your company employs people.
Your company allows people to earn a living and pursue their dreams.
Your company supports local charities and plays a role in the life of our community.
That’s why TOTLCOM is sold on helping small and mid-size businesses harness the power of technology through business communications and computer support.
Why is it Important to Have a Local IT Support Team on Your Side?
From our head office in Watsonville and our branch offices in Fresno, Merced, and Sacramento we watch what is happening between local companies and there – not so local – IT support teams.
What have we discovered?
We’ve found out that local businesses that opt for out-of-state and offshore IT support and call-center helpdesk solutions suffer more IT headaches and experience more downtime than their competitors who work with local IT services teams.
Sure, it’s not a scientific study. But we’ve seen enough anecdotal evidence to know that aligning your company with a local IT services company that knows what they are doing provides you with faster response times, greater uptime, and a better working relationship with your IT support company.
What Does the TOTLCOM Staff Do in the Community?
We do the same things that you do! This is where we live, work, play, and raise our children. We are the people that you meet walking down the street, at the coffee shop, and in the grocery store. We are your neighbors.
Because we share a community, we are equally invested in the success of businesses in the communities that we live in and serve.
For the TOTLCOM TEAM, community spirit is more than something we do for optics or good PR. Any company out there can slap their logo on a few community events or little league teams and ignore the community for the rest of the year. Our investment in the communities we serve is more substantial, but it’s under the radar. Our work allows us to help local groups that are doing great work in the community but struggle with knowing what to do with their technology. We quietly work in the background and volunteer to help groups like these make an impact in our community, and by extension – our world.
What IT Services Does TOTLCOM Deliver to Local, Small to Mid-Size California Businesses?
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