June 19th, 2018 by adminThe only way to prevent work stoppages due to technical issues is to employ proactive monitoring, and preventive service and support. Otherwise, you'll end up dealing with computers that run slowly or shut down altogether. With 24 x 7 remote monitoring and our IT Managed Services, we can detect and prevent problems and intrusions before they cause downtime. TOTLCOM will continuously and remotely monitor your computers and network, apply patches as soon as they’re released, and actively block threats and other issues to keep you working. Our preventive managed services ensure your technology runs at peak performance. When computers run slowly or software crashes, it's not only frustrating, it can negatively affect your business. With our Managed Services, remote monitoring, and speedy on-site service, you’ll never have to worry about slow-running or broken computers impeding your workflow. “What Is Proactive IT Monitoring?” Proactive monitoring can be applied to your applications, networks, security, computers, and storage solutions. It provides us with a window into the health and status of your IT system. Monitoring your network helps us determine if a problem is occurring at a protocol, equipment, application, or transport level that could lead to bottlenecks or slowdowns. Our technical engineers will address these problems before they impact your workflow. They can also plan for required upgrades and apply them as soon as they’re released. This closes any security gaps in your applications or operating systems that could otherwise be infected with viruses or malware. “What Are Preventive Services?” A technical advisor will sit down with you to determine what technology solutions you need to get your job done. Then we’ll run a technology assessment to determine the current status of your computers, servers, software, and other IT solutions. If updates, repairs or new solutions are required to ensure uptime, we'll present a list of what we advise. Once we agree on an IT strategic plan, we'll get to work right away remediating and upgrading your technology. When complete, we can begin our remote monitoring and maintenance to ensure everything runs as it should. Our goal is 99.9% uptime for your entire IT system.