How Did TOTLCOM Help A Food Bank Feed California's Hungry?

October 26th, 2018 by admin

The Central California Food Bank fights hunger by gathering and distributing food, engaging in partnerships that advance self-sufficiency, and by providing community leadership on issues related to hunger. They serve over 280,000 people each month in Fresno, Madera, Kings, Kern and Tulare Counties. ...

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Posted in: Uncategorized, Technology News, Information and Education, Case Studies

TOTLCOM Saves A World-Renown Wholesale Berry Distributer Over $4K A Month

October 18th, 2018 by admin

It all started with a dream 50 years ago. Tim Miyasaka formed a marketing and sales organization called Well-Pict Berries. He worked with independent growers and experienced marketing and sales professionals to make his dream come to fruition. Now Well-Pict Berries has their own proprietary, patented...

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Posted in: Uncategorized, Technology News, Information and Education, Case Studies, IT Services In California

What Are The Best Business Phone Systems In 2018?

September 20th, 2018 by admin

Business Telephone Systems In Watsonville, Fresno, Sacramento and Across California Voice and data communications are a critical lifeline for California businesses today. Without a modern business telephone and telephone systems strategy, businesses are at a decided disadvantage. Choosing the right...

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Posted in: Uncategorized, Technology News, Information and Education, Business Telephones

Resources Available When Considering Upgrading Your Mitel Phone System

September 15th, 2018 by admin

Mitel Telephone Support & Services Across California You Can Make One Of The Best Phone Systems Even Better How good are Mitel Networks Corporation’s phone systems? According to an article in Inc. magazine, one of the best and most respected business magazines on the market, Mitel’s phone system...

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Posted in: Uncategorized, Technology News, Information and Education, Business Telephones

How Does A Dead Toshiba CTX28 Phone System Station Turn Into Full IT Support?

September 10th, 2018 by admin

Power outages will disrupt a business’ operation in a heartbeat. One minute everyone is working, taking phone calls, talking to customers, them wham! Out go the lights, all the computers go down, the internet is offline, and you can’t get a dial tone. The power just went out, and no one knows for how...

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Posted in: Uncategorized, Technology News, Information and Education, Business Telephones

What Should Comcast’s Security Flaws Mean To You?

September 4th, 2018 by admin

Security – Foundational In Comprehensive IT Services (Questions/Answers) What lessons can be learned from the latest cybercrime headlines, and how can you apply it to your cyber security and IT services as a whole? Cybercrime – it almost feels like there’s no need to talk about it anymore, right? At...

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Posted in: Uncategorized, Technology News, Information and Education

Where Does Dark Web ID Find Your Data On The Deep Web? Insider's Scoop

August 31st, 2018 by admin

What Is The Dark Web? The Dark Web is a hidden universe contained within the “Deep Web.” It is in a sub-layer of the Internet that’s hidden from surface internet search engines like Google, BING, and Yahoo. With their billions of searches a day, their results total only 0.04% of what is in the deep web....

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Posted in: Uncategorized, Technology News, Information and Education

IT For Professional Services

August 25th, 2018 by admin

What Are The Top 3 Qualities To Look For When Choosing A Tech Company? You deserve just as high a quality of service from your tech company as you deliver to your clients. If you’re unsure about the tech company you’re working with, then it’s time to find a better option. Whether your business deals...

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Posted in: Uncategorized, Technology News, Information and Education, California Clients, IT Services In California

Where to Find IT Services for Local Business in California?

August 23rd, 2018 by admin

Local Businesses in Watsonville, Fresno, Merced, and Sacramento Trust the Expertise of TOTLCOM’s IT Services Team Small businesses and growing mid-size companies are the backbones of California’s economy. But they are more than that, right? Your company employs people. Your company allows people to...

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Posted in: Uncategorized, Technology News, Information and Education, Technology News, California Clients, IT Services In California

Understanding the Mitel Connect App (Research/Information)

August 22nd, 2018 by admin

Reviewing the Best Features & Capabilities in the Mitel Connect Mobile Application Exploring how and why Mitel Connect is a game-changer for business mobility The business landscape is changing – remote and on the go, work is dominating the scene across all industries. Optimizing remote work resources...

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Posted in: Uncategorized, Phone services, Technology News, Information and Education

Replacement Options For ShoreTel Phones (Questions And Answers)

August 12th, 2018 by admin

ShoreTel is No More. What Do I Replace My ShoreTel Phone System With? Do you remember the day in 2017 that Mitel announced that it was acquiring ShoreTel? Not many people do. But now, the fact that ShoreTel isn’t around anymore is making you think about what you are going to replace your hardware and...

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Posted in: Uncategorized, Technology News, Information and Education, Technology News, Business Telephones

Stay In Touch With Carrier Services Support

August 10th, 2018 by admin

Communicating About Communications It can’t be stressed enough – communication is the bedrock of business. How else would vendors and customers enter into agreements and transmit payments if there is no basis for what services will be provided, at what cost, and under what terms? The challenge here...

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Posted in: Uncategorized, Technology News, Information and Education, Articles & Insights, Technology News, Business Telephones

3 Questions To Ask Your Tech Support Company

August 10th, 2018 by admin

Technology Support For Everything From Megabytes to Zettabytes – And More! Looking at virtualizing your servers instead of upgrading hardware? Seems like the ideal way to reduce your IT footprint, lower costs, and increase efficiency – right now. Whether you have six servers you need to support or 600,...

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Posted in: Uncategorized, Technology News, Information and Education, Technology News

Technology & Telephony Services/Solutions For Education

August 1st, 2018 by admin

Is Your Educational Technology Up To The Challenge? Education is an exciting field.  There is little that is as rewarding as investing in the future of our world through shaping the young minds of the next generation. But time is moving on and schools need the best IT services and telephone solutions...

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Posted in: Uncategorized, Technology News, Information and Education, Articles & Insights, California Clients

What Are Managed Services?

June 25th, 2018 by admin

Managed IT Services & Technical Support Just like larger companies, your small or mid-sized business requires the right technology to operate efficiently and productively. But, as you become more dependent on your IT solutions and they become more complex, you can fall behind on things like software...

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Posted in: Uncategorized, Technology News, Information and Education, Technology News, Managed IT Services

HIPAA IT Compliance Is More Complicated Than In The Past

June 24th, 2018 by admin

There’s No Doubt That You Need An IT Provider With Expertise In HIPAA & HITECH Why Is This? Maintaining the integrity of ePHI is a key element of compliance with HITECH and the HIPAA Security Rules, and the scale of these regulations is staggering. Not only does ePHI have to be safeguarded, but...

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Posted in: Uncategorized, Technology News, Information and Education

Tech Solutions for Medical Professionals

June 22nd, 2018 by admin

Medicine doctor hand working with modern computer interface as medical network concept We understand your need for ensuring patient confidentiality and we set ourselves apart from other telecommunications companies by making sure every single employee is HIPAA Certified. We use third party training...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education, California Clients

TOTLCOM & Totlcom Technologies’ Recent Merger

June 20th, 2018 by admin

What Does This Mean For Your Business In Santa Cruz or Pajaro Valley? Our ribbon-cutting celebrating the merger of TOTLCOM and Totlcom Technologies was a huge success! This was a joint ribbon-cutting event hosted by the Pajaro Valley Chamber of Commerce and Agriculture and the Santa Cruz Area Chamber...

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Posted in: Uncategorized, Technology News, Information and Education, Articles & Insights

Technology Assurance Group - Making Members Better Through Industry-Leading Support And Education

June 12th, 2018 by admin

Technology Assurance Group (TAG) aims to make its many members into better businesses by sharing vital business practices, training them in superior sales processes and customer care, and much more. 23 years ago, TOTLCOM's Sam Bishop along a few other business associates came together to find a better...

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Posted in: Uncategorized, Technology News, Information and Education

Don’t Get Caught Exposed, Use SonicWALL

June 6th, 2018 by admin

You know that dream we’ve all had where we get up to speak in front of a large crowd only to realize we’re not wearing any clothes? Well, ignoring your network security can essentially make that dream an unfortunate reality. The difference is that instead of a crowd of people seing your unmentionables,...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

Don’t Struggle with your Carrier

May 12th, 2018 by admin

Struggling to communicate with Internet Carriers and finding the right service for your business needs is one of the biggest deterrents that people face when they’re trying to get High Speed Internet Access for their business. Unfortunately however, having high speed access to get your job done is almost...

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Posted in: Uncategorized, business services, Technology News, Information and Education

A Minor Change to a Data Network Caused Major Headaches for the Voice Network

April 4th, 2018 by admin

After experiencing phone issues for days, one customer learned how quickly TOTLCOM can identify a root cause....

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Posted in: Uncategorized, Technology News, Information and Education

Balch & Bingham LLP Sets a Good Precedent with ShoreTel Selection

April 4th, 2018 by admin

The law firm picked ShoreTel for its rich feature set but after Hurricane Katrina struck its Gulfport office, it was the IP telephony systems’ resilience......

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Posted in: Uncategorized, Technology News, Information and Education

TDS Group Experiences Higher Levels of Service with ShoreTel VoIP

April 4th, 2018 by admin

The TDS Group is a medium sized business in Northern California that supports financial remitting services for 300 school...

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Posted in: Uncategorized, Technology News, Information and Education

No Need to Hire a Full-Time IT Specialist with Gold PARTNER Support

March 17th, 2018 by admin

Have you ever contacted a support center and waited days for a response, only to get one that is not tailored to your needs? If you have and you're fed up with the waiting then let us introduce you to our Gold PARTNER Support. If you are one of many small- or medium-sized businesses, it probably doesn't...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

SonicWall Network & Data Security Solutions

December 6th, 2017 by admin

To address the growing concerns about IT security for our customers, we've partnered with SonicWall, a leader in advanced network security, secure remote access, and data protection. SonicWall provides next-generation firewalls and security solutions that protect your business from cyber threats, while...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

Telecom Expense Management

October 6th, 2017 by admin

As reported by CFO Magazine, $8 billion is lost annually to telecom billing errors. There are cost savings hiding in your contracts, and we have the expertise to audit, identify and help mitigate these costs on your behalf. TOTLCOM offers Telecom Bill Auditing and Telecom Services Analysis, we analyze...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

Fast & Easy ShoreTel Connect

September 22nd, 2017 by admin

If it seems like everything is getting more complicated every day – you're not alone. We're seeing too many means of communication and a multitude of apps pushing their way into our daily lives. This certainly holds true for the business world, where everyone is looking for the latest way to save time...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

Mitel IP 400 Mid Call Function Keys

June 25th, 2017 by admin

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Posted in: Uncategorized, Technology News, Information and Education

Network Security for your Business

June 7th, 2017 by admin

You've probably heard about the massive ransomware attack that caught tens of thousands of computers unaware. WannaCry/WCry 2.0 took the data of its victims hostage, demanding bitcoins as ransom. While we've seen attacks like this from other malicious programs, including viruses, malware, and trojans,...

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Posted in: Uncategorized, Solutions, Technology News, Information and Education

Top Tech Gifts 2017: Nintendo Switch

April 4th, 2017 by admin

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Posted in: Uncategorized, Technology News, Information and Education

Top 12 Tech Gifts 2017: Google Home Mini

April 4th, 2017 by admin

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Posted in: Uncategorized, Technology News, Information and Education

Top 12 Tech Gifts 2017: Sony Alpha 6000

April 4th, 2017 by admin

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Posted in: Uncategorized, Technology News, Information and Education

Another Ransomware Attack Leaves Hospital Offline

January 25th, 2017 by admin

Once again a hospital has been hit with ransomware, causing staff to rely on pens and paper to keep records and maintain patient care. On January 11 th , Indiana's Hancock Regional Hospital was infected with ransomware by an "unknown party" that has requested an unspecified monetary amount in bitcoins...

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Posted in: Uncategorized, Technology News, Information and Education

A little about us....

August 18th, 2016 by admin

100% customer satisfaction is our standard, we strive to provide superior communications technology, and hire highly motivated and ethical individuals. At TOTLCOM, we like to keep our employees and customers with us for multiple years and build long-lasting relationships. Many of our customers and employees...

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Posted in: Uncategorized, Technology News, Information and Education

TOTLCOM and SIP Trunking

July 4th, 2016 by admin

Are you looking to simplify your phone bill, budget, and life? With our SIP/IP Trunking you can do just that. You can save your business potentially hundreds to thousands of dollars each year by converging your voice and data into one infrastructure. Consolidating your voice and data over our dedicated...

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Posted in: Uncategorized, business services, Phone services, Disaster Recovery, Technology News, Information and Education

Interested in access to service training for your business?

June 11th, 2016 by admin

 We offer training for Telecom, VoIP, Wireless, Networking, and Security.  To account for differing schedules, we offer several methods of training. These include onsite, online webinars, and Lunch & Learn Events. At the events, real-world practitioners will provide you with applicable tools to...

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Posted in: Uncategorized, business services, Technology News, Information and Education


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