Toshiba’s IPedge offers IP, UC applications, centralized management, mobility, and more …
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The Challenge: Replace a 17-year-old Legacy Phone SystemTAIS was using a 17-year-old Legacy digital telephone system, which was in need of replacement. It was time to move to a new, pure IP system, and Toshiba’s Telecommunication Systems Division (TSD) was preparing to introduce the IPedge™. The timing was right for TSD’s parent company TAIS to become a real-life beta site. Working closely with Kathy Wilbur, vice president of IT for TAIS, the TSD product management team selected Transcom Telecommunications, an Authorized Toshiba Dealer in Lakewood, California, to help provide the installation and user training. Having TAIS as a beta site gave the product management team and dealer a large enterprise with 800+ telephones spread across several buildings in a campus environment, including remote users.
TOTLCOM is one of the largest and most dependable telecommunications company serving Central & Northern California. TOTLCOM is proud to be authorized and qualified to represent ShoreTel IP Office Systems and Toshiba Business Phone Systems.
Our Headquarter’s office is located in Watsonville, California (Santa Cruz County, California) and is one of four physical offices in Modesto, Fresno & Sacramento to support our thousands of business telephone system customers. We offer a wide spectrum of business communication systems, which are designed to meet the needs of many types of businesses, whether it be Hosted VoIP, VoIP PBX, Hybrid VoIP, Network Infrastructure, Connectivity and more.
We are an independent dealer of business telephone systems, recognized for “world class service”, that provides telephone system installation services, repair services for many brands of office phone systems. We have selected the very best business telephone products available, which includes ShoreTel IP Business Telephone Systems and Toshiba Business Phone Systems to offer our customers for sale, or lease.
The response was quick. Raul (TOTLCOM) did a great job completing our software upgrade, although our oversight in running backups during this time created more work for him. – Sue – Brooks Automation, Santa Clara, CA
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