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Posts Tagged ‘office phone systems’

TOTLCOM, Inc., a valued reseller of customized IT for the California market, has achieved the coveted Gold Champion Partner status with ShoreTel, the leading provider of IP phone systems.   

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Toshiba’s IPedge offers IP, UC applications, centralized management, mobility, and more …

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The law firm picked ShoreTel for its rich feature set but after Hurricane Katrina struck its Gulfport office, it was the IP telephony systems’ resilience that proved its worth.

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This demo reviews the ShoreTel complete line of phones, you’ll see ease of use and actually hear the unmatched voice quality.

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This whiteboard reviews the unique ShoreTel distributed architecture and highlights ten features of this brilliantly simple solution.

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Who is ShoreTel? What do they do? How are their products being received today? In this overview, you will learn how and why we deliver a brilliantly simple unified communication system.

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This 4 minute video gives viewers an overview of ShoreTel Mobility running on Android smart phones.

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Customer satisfaction is a primary goal for any successful business, but keeping customers happy — truly happy — is a lot harder than including the obligatory mention of “customer focus” in the annual report. In an age when customers have a broad choice of products, earning a customer’s loyalty has never been so challenging.

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U.S. Commerce Association’s Award Plaque Honors the Achievement

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The Challenge: Replace a 17-year-old Legacy Phone System
TAIS was using a 17-year-old Legacy digital telephone system, which was in need of replacement. It was time to move to a new, pure IP system, and Toshiba’s Telecommunication Systems Division (TSD) was preparing to introduce the IPedge™. The timing was right for TSD’s parent company TAIS to become a real-life beta site. Working closely with Kathy Wilbur, vice president of IT for TAIS, the TSD product management team selected Transcom Telecommunications, an Authorized Toshiba Dealer in Lakewood, California, to help provide the installation and user training. Having TAIS as a beta site gave the product management team and dealer a large enterprise with 800+ telephones spread across several buildings in a campus environment, including remote users.

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Customer Comments

As an IT consultant, we see VOIP installs gone bad, and its mostly because the vendor dropped it in and ran. The ShoreTel solution is ideal for companies without strong technical resources. – Scott – Shandam Consulting, Sacramento

VoIP Unified Communications by:

Experience the Edge.

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  • Enterprise-class security at an SMB price.
  • Layered network security.
  • Secure remote access, remote support and remote PC access.
  • Web and email security.
  • Continuous data protection.
  • Management, monitoring and reporting.
  • Wireless networking.

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