Whether it’s a question about your desktop phone, network speed, or you need to resolve an issue you have many ways to get in touch with us. There are two ways to get help, you can choose your preferred form of communication.
We’ll respond immediately. Look for the GREEN BUTTON in the top-right corner of the site.Our Live Chat representatives are available from about 8am to 5 pm on Monday thru Friday.
We’ll respond within 24 hours.If you didn’t find what you need through on our website, send us an email.
Call 1-800-300-5500. Available 24 hours a day, 7 days a week for all service-related issues.
Whether you have one office or many offices, we are able to serve your needs on a personal basis. Local phone numbers and offices to serve you. Contact us now!
TOTLCOM offers its own in-house, dedicated, certified engineers available to help support your ShoreTel or TOSHIBA IP Phone System.
We have the people, the talent, the tools and the know how to make sure your communications are done right. It comes from over 40 years providing communications solutions.
Our customer satisfaction is World Class (documented over 98%). Expertise in our field is unsurpassed, as we have one of the most knowledgeable engineering staffs in the state. Credentials include: MCSE (Microsoft Certified System Engineers); CCNA; Cisco CCNA, CCDP, CCNPPlus, SonicWall CSSA, plus various fully certified technical levels with ShoreTel, Toshiba and others. Network security is integrated into the solutions through products and services by manufacturers like Cisco and SonicWall.
We’ll help your company “Go Green” by offering lower power telecommunications solutions from ShoreTel and Toshiba and Lifesize Video Conferencing solutions. We believe the most important time is spent with our customers before an installation to help them find the right solution for their needs.
Included are network assessments and site surveys. We provide “one point of contact”, since we will coordinate each and every aspect of a project, including circuit ordering/coordination, structured cabling, data hardware/infrastructure, telecom equipment, local and wide area networking and network security. TOTLCOM is a company of people. No matter what the product that fits your needs, the staff that serves you has the efficiency of your business at the core of our mission.
The support is great. I never have to wait on hold, they are always able to quickly solve my problems, even when I’ve caused them! – Mark – Calvary Church of Los Gatos, CA