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Technical Glossary

The following provides a glossary of terms and definitions that are commonly used in VoIP Solutions. We hope this will provide a good reference for you during your introduction to VoIP Phone Services. Please feel free to Contact Us if you think that important terms or definitions related to VoIP Broadband Phone Service are missing from this page.   

VoIP Glossary

SIP Glossary

Customer Comments

Good morning Jerry, What a successful project, everyone did a great job including you, Dale, Cal, Barbara, Bruce, James S. and Fanny. – Rick – Fresno County Federal County Credit Union, Fresno

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Experience the Edge.

Maintain control.  Increase productivity.


  • Enterprise-class security at an SMB price.
  • Layered network security.
  • Secure remote access, remote support and remote PC access.
  • Web and email security.
  • Continuous data protection.
  • Management, monitoring and reporting.
  • Wireless networking.

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Fresno 559-297-5000
Hayward 510-733-5000
Merced 559-297-5000
Modesto 209-572-5000
Monterey 831-899-5000
Napa 707-259-5200
Sacramento 916-428-5000
Salinas 831-443-5000
San Jose 408-998-5000
Santa Cruz 831-425-5000
Stockton 209-464-5000
Visalia 559-625-5500