Broadband Internet Questions

Each business is unique in its communications requirements. Your bandwidth needs depend on how many users you have at your location, and what those users are doing. TOTLCOM offers premium fractional T1, T1, fractional T3, T3, and optical data connections. Our Account Executives can help you determine which of these options is best for your situation.

For most customers in most geographic locations, it takes about 35-40 days to install a new T1 connection. TOTLCOM coordinates every step of the process, from signing the contract to scheduling the installation. Additionally, our customer support team is ready to assist you 24 hours a day, seven days a week.

TOTLCOM realizes that when your internet access is down, your business is not making money. Most of the problems are such that we can solve them remotely. We have extensive relationships with each carrier, so if there is an issue, we have the ability to resolve it quickly and efficiently. When you sign with TOTLCOM, you receive the added value of our experienced, dedicated in-house service and support geared for small and medium-sized business.

This depends on your network. If you want to add voice or other SIP trunking, that would determine the IP addresses you need. This depends on the size of the company. Each device that is connected to the Internet through your router requires its own IP address. TOTLCOM’s experienced Sales Engineers will guide you through the process of determining your needs and provisioning the required resources.

TOTLCOM offers small and medium-sized business a number of options in terms of equipment choice. An Account Executive will guide you through the process, helping you to decide whether it makes sense to purchase or lease your equipment, and what equipment to purchase or lease, based on your business plan. Call 800-300-5500 today to find out how TOTLCOM can help your company succeed.