TOTLCOM is warning customers about a questionable invoice from a California company. Local TOTLCOM customers have reported receiving an invoice for $450 for “Telecom Maintenance” from UST, which also calls itself US Telecom.
‘Telecom Maintenance Agreement’ is mailed to businesses in hopes your Accounting folks will simply pay.
Check out the series of postings on Ripoff Report related to this fraud: Click here
According to the invoices, the business is located in La Verne, California. It even has a seemingly legitimate website, 800 number and FAX number.
The scam is simple. UST sends invoices to companies in the hope that they are too busy to question it, and will simply write a check and send it along.
The company has left a trail of complaints nationwide.
According to the Better Business Bureau in California, UST claims that the invoice is not for services rendered, but for preventative telephone system maintenance for the year to come, making it a “solicitation”.
The BBB believes this invoice is misleading and does not meet solicitation requirements set by the U.S. Postal Service. maintenance for the year to come, making it a “solicitation”.
TOTLCOM advises customers to be on the lookout for this scam by carefully reviewing all bills and invoices. When encountering an invoice from an unfamiliar firm, verify it with the person in your company who gives purchase authorization for telecom services.
TOTLCOM telecom and network expertise as well as its analytical capabilities can give you more control over your telecom expenses and services – Contact Us or give us a call today at 800-300-5500 and request a no obligation consultation.
Kelly Holback is terrific. She is a pleasure to work with. We also needed another technician to make a change and it was done promptly. In all instances, the response time was prompt and professional. – Kyle – Carmel Chamber of Commerce, Carmel CA
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