TOTLCOM Customer CommentsJune 2009"TOTLCOM has been great! Randy Taylor has been a pleasure to work with and very responsive to my needs as a consumer after the product was installed." Todd, from Carlson & Associates Insurance "Great service as always" Shana at Winn & Company Insurance Brokers "Excellent turn-around time getting a tech out to us!" Duane at Delta Blood Bank "John is always wonderful. His knowledge of our system and ability to trouble shoot our problems is fantastic!" Christi at AIMS (Acclamation Insurance Management Services) "Barbara & Bruce are wonderful!!" Debb at Horizon Ag Products May 2009"Our relationship with TOTLCOM has been wonderful. They are an amazing group of people to work with from their phone operator, technicians, to their sales team. They work together to teach us, assist us, and keep us abreast on the latest features and products that will work best for our practice needs. They are efficient, communicate well, and are dependable. They are a top notch company and you (ShoreTel) are blessed to have them as one of your dealers." K. Fruda - Capital Allergy and Respiratory Disease Center After spending a year comparing seven different vendors and products we are more than pleased that we went with TOTLCOM. They proved that a perfect solution for our company was more important to them than the perfect sale. TOTLCOM went way beyond what was expected during the installation, training, support, and still almost a year after they are right there by our sides to support our success with the products we purchased as more of a partner than a vendor. The IP system we purchased was tailored to our needs and has increased productivity, manageability, and flexibility for our company and TOTLCOM has proved to be a company of integrity, competence, dependability, dedication to their customers, and just plain fun to work with! William Brandle, Information Technology Manager, CKC Laboratories, Inc. Mr. Greer – I just wanted to take a moment to let you know what a wonderful, efficient, superlative employee you have in Barbara Stoddard. She has, without exception, taken extremely good care of all of our requests and needs, and has done them in more than a timely manner. I sincerely believe that she is the best representative I’ve ever dealt with anywhere and just wanted you to know what an asset she is to your company. She makes my life easier and I only wish there were clones of her and that everyone took such pride in their jobs and did them with such efficiency. Janet Glenn, Hunt & Jeppson April 2009"John know our system like no one else. He always gets to the root of the problem quickly. He is efficient in the execution of the tasks and we never have to call him back. John offers professional advice, give stellar service and has a great work ethic." Mike Davidsen, Pacific Wine Partners “PHYLLIS IS ALWAYS GREAT” Carla Taylor, Ford Construction “Great, awesome service and very timely!” Vicky Griffith, Haidlen Ford March 2009"Barbara & Dale take care of us every time! We are so appreciative!" Jenelle Higton, California Oncology, "I have always been very satisfied with the service of your company!" Jackie Heaton, Warden’s Office Products "Fixed problem quickly-thank you!" Jane Staples, Beacon House
January 2008 "Keep doing what you are doing - you guys provide excellent service." Diane Byers Grantz & Van Ruler, CPA's January 2008 "You guys rule! Keep up the good work. Thank you." Steve Miller Fox Racing December 20, 2007
Sam - We have been with TOTLCOM for nine, going on ten years now. Phil is a great rep. Phyllis and the others there at TOTLCOM have been THE BEST I've dealt with in 27 years. The recommendation to bring in Brian Watters a few years back when it came to data was just plain Synergy. You just can't get better data service or solution than what Brian's team delivers! I could not ask (from an IT Director's standpoint) for a better overall data/voice solution. These guys are dedicated not only to customer service, but creating good vendor-customer relationships. This I value more than the T-1 and voice solutions they provide. When you add in a touch of class by having someone of of such high quality as Phyllis, you just can't beat that kind of deal in today's business. When you employ hard working people like Shelly who work relentlessly until a solution is delivered, you become successful by earning a solid corporate reputation and forge an image that is beyond compromise. I don't know how to put a price tag on the personality, service, commitment and uptime you guys deliver. AT&T/SBC can't deliver the kind of service and support you guys do every day of the week. You represent stability, reiability, a can do company with a record of accomplishments. Yes, please feel free to use me as a reference! James Kochheiser Chief Information Officer Otis McAllister San Francisco, CA TOTLCOM is a Toshiba Authorized Dealer of Toshiba Business Telephone Systems for Central California. Also, TOTLCOM of Central California represents ShoreTel as an Authorized Dealer of ShoreTel IP Business Telephone Systems for Central California. |
