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What is the extent of my role and participation in the activation?

TOTLCOM organizes the entire installation process. The customer has to be on-site during the activation process and have their router, as well as the correct cable connection from the T1 to the router. TOTLCOM’s experienced Account Executives will provide the correct equipment during the initial order process, making it as seamless as possible, so you can get back to the business of doing business.

Posted in: Installation Questions

Customer Comments

As an IT consultant, we see VOIP installs gone bad, and its mostly because the vendor dropped it in and ran. The ShoreTel solution is ideal for companies without strong technical resources. – Scott – Shandam Consulting, Sacramento

VoIP Unified Communications by:

Experience the Edge.

Maintain control.  Increase productivity.


  • Enterprise-class security at an SMB price.
  • Layered network security.
  • Secure remote access, remote support and remote PC access.
  • Web and email security.
  • Continuous data protection.
  • Management, monitoring and reporting.
  • Wireless networking.

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